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Eastern Europe ICT and Outsourcing Market (2007-2011)

Publication Date August 2007
Publisher RNCOS
Product Type Report
Pages 170
ISBN Number not applicable
Product Code RCS00217
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Summary

The report "Eastern Europe ICT and Outsourcing Market (2007-2011)" by RNCOS provides extensive research and rational analysis on the IT&C industry in Eastern Europe and analyzes the opportunities and factors critical to the success of IT industry in the region. It underlines the issues related to the success of the industry and provides a prudent analysis on its various aspects. The report present a comprehensive overview of the past and current performance of the IT industry including software, hardware and services industry of Russia, Romania, Hungary, the Czech Republic, Bulgaria, Ukraine, Poland, and Slovakia.

The European ICT industry is considered as one of the fastest growing industries globally. And in Europe, Eastern European ICT industry has emerged as the fastest growing region because of multiple reasons including better manpower services at relatively low cost and huge potential for the foreign investors to invest in the ICT sector.

The report provides future overview of the IT industry and the trends that will bring boom in a particular IT segment. It covers analysis of the future scenario of PCs, Internet, mobile and fixed telephony, broadband, and e-commerce in the Eastern European countries.

For the purpose of this report, IT market has been defined as the total spending on IT industry, including spending on hardware, packaged software and IT services market.

Key Findings

  • Eastern European software industry grew by 12.53% in 2006 and is further estimated to grow at a CAGR of 10.87% till 2008.
  • Low cost outsourcing services and highly qualified talent pool is driving the industry.
  • EU accession is one of the factors that are attracting more international IT players to invest in Eastern European software industry.
  • Growing IT industry provides opportunities for consultancy firms, R&D centers and ICT industry.
  • With the development of IT outsourcing industry, enormous opportunities emerge in ICT industry, Education Service market, for the global as well as domestic players. Russia and Ukraine are emerging as the most desired destinations for IT outsourcing.
  • Historically, major part of the Eastern European IT market was constituted by the hardware segment that is expected to be replaced by the software industry soon.

Key Issues and Facts

  • How big is the Eastern European IT industry in Europe?
  • How is the ICT industry related to IT industry?
  • What are the current IT industry trends in various Eastern European countries?
  • What are the factors that are critical to the success of IT outsourcing ?
  • Which countries and segments are offering opportunities of IT outsourcing to foreign players?
  • What are the various challenges and opportunities before the industry?
  • How is the low cost and cultural proximity driving the IT outsourcing industry?

Research Methodology

Information Sources

Information has been sourced from various credible sources like books, newspapers, trade journals, and white papers, industry portals, government agencies, trade associations, monitoring industry news and developments, and through access to more than 3000 paid databases.

Analysis Method

The analysis methods include ratio analysis, historical trend analysis, linear regression analysis using software tools, judgmental forecasting and cause and effect analysis.

Content

  • 1. Analyst View
  • 2. Industry Overview
    • 2.1 Global ICT Industry
    • 2.2 Global IT Industry
    • 2.3 Global Software Industry
  • 3. Eastern Europe in Context of European Software Industry
  • 4. Eastern European IT & ICT Industry - By Country
    • 4.1 Russia
      • 4.1.1 IT Industry
        • 4.1.1.1 Performance by Segment
        • 4.1.1.1.1 Packaged Software
        • 4.1.1.1.2 Hardware
        • 4.1.1.1.3 Services
      • 4.1.2 ICT Industry
        • 4.1.2.1 PC
        • 4.1.2.2 Fixed Line Telephone
        • 4.1.2.3 Mobile
        • 4.1.2.4 Internet
        • 4.1.2.5 Broadband
        • 4.1.2.6 E-commerce
        • 4.1.2.7 Latest Trends & Developments
    • 4.2 Romania
      • 4.2.1 IT Industry
        • 4.2.1.1 Performance by Segment
        • 4.2.1.1.1 Packaged Software
        • 4.2.1.1.2 Hardware
        • 4.2.1.1.3 Services
      • 4.2.2 ICT Industry
        • 4.2.2.1 PC
        • 4.2.2.2 Fixed Line Telephone
        • 4.2.2.3 Mobile
        • 4.2.2.4 Internet
        • 4.2.2.5 Broadband
        • 4.2.2.6 Latest Trends & Developments
    • 4.3 Hungary
      • 4.3.1 IT Industry
        • 4.3.1.1 Performance by Segment
        • 4.3.1.1.1 Packaged Software
        • 4.3.1.1.2 Hardware
        • 4.3.1.1.3 Services
      • 4.3.2 ICT Industry
        • 4.3.2.1 PC
        • 4.3.2.2 Fixed Line Telephone
        • 4.3.2.3 Mobile
        • 4.3.2.4 Internet
        • 4.3.2.5 Broadband
        • 4.3.2.6 E-commerce
    • 4.4 Czech Republic
      • 4.4.1 IT Industry
        • 4.4.1.1 Performance by Segment
        • 4.4.1.1.1 Packaged Software
        • 4.4.1.1.2 Hardware
        • 4.4.1.1.3 Services
      • 4.4.2 ICT Industry
        • 4.4.2.1 PC
        • 4.4.2.2 Fixed Line Telephone
        • 4.4.2.3 Mobile
        • 4.4.2.4 Internet
        • 4.4.2.5 Broadband
        • 4.4.2.6 E-commerce
    • 4.5 Poland
      • 4.5.1 IT Industry
        • 4.5.1.1 Performance by Segment
        • 4.5.1.1.1 Packaged Software
        • 4.5.1.1.2 Hardware
        • 4.5.1.1.3 Services
      • 4.5.2 ICT Industry
        • 4.5.2.1 PC
        • 4.5.2.2 Fixed Line Telephone
        • 4.5.2.3 Mobile
        • 4.5.2.4 Internet
        • 4.5.2.5 Broadband
        • 4.5.2.6 E-commerce
    • 4.6 Bulgaria
      • 4.6.1 IT Industry
        • 4.6.1.1 Performance by Segment
        • 4.6.1.1.1 Packaged Software
        • 4.6.1.1.2 Hardware
        • 4.6.1.1.3 Services
      • 4.6.2 ICT Industry
        • 4.6.2.1 PC
        • 4.6.2.2 Fixed Line Telephone
        • 4.6.2.3 Mobile
        • 4.6.2.4 Internet
        • 4.6.2.5 Broadband
        • 4.6.2.6 E-commerce
    • 4.7 Slovakia
      • 4.7.1 IT Industry
        • 4.7.1.1 Performance by Segment
        • 4.7.1.1.1 Packaged Software
        • 4.7.1.1.2 Hardware
        • 4.7.1.1.3 Services
      • 4.7.2 ICT Industry
        • 4.7.2.1 PC
        • 4.7.2.2 Fixed Line Telephone
        • 4.7.2.3 Mobile
        • 4.7.2.4 Internet
        • 4.7.2.5 Broadband
        • 4.7.2.6 E-commerce
    • 4.8 Ukraine
      • 4.8.1 IT Industry
      • 4.8.2 ICT Industry
        • 4.8.2.1 PC
        • 4.8.2.2 Fixed Line Telephone
        • 4.8.2.3 Mobile
        • 4.8.2.4 Internet
        • 4.8.2.5 Broadband
        • 4.8.2.6 E-commerce
        • 4.8.2.7 Latest Trends & Developments
  • 5. Comparative Analysis
  • 6. Industry Analysis
    • 6.1 Drivers
      • 6.1.1 Low Cost Outsourcing Services
      • 6.1.2 Closer to West
      • 6.1.3 Highly Qualified Talent Pool
      • 6.1.4 Liberalising Economies
      • 6.1.5 Cultural Proximity
      • 6.1.6 EU Accession
      • 6.1.7 Multilingual Workforce
    • 6.2 Opportunities
      • 6.2.1 ICT Industry
      • 6.2.2 Laboratory Information Management Systems
      • 6.2.3 Infrastructure Development
      • 6.2.4 R&D Centers
      • 6.2.5 Software Security Market
      • 6.2.6 Education Service Market
      • 6.2.7 Hardware Industry
      • 6.2.8 Consultancy Firms
    • 6.3 Challenges
      • 6.3.1 Piracy
      • 6.3.2 Quality of Service
      • 6.3.3 Security Concerns
      • 6.3.4 Finding Right Talent
  • 7. Key Players
    • 7.1 Sense/Net
    • 7.2 DeltaSoft
    • 7.3 EffectiveSoft Ltd.
    • 7.4 Aptus S.C.
    • 7.5 Reksoft Co. Ltd.
    • 7.6 ScienceSoft Inc.
    • 7.7 EPAM Systems
    • 7.8 SoftServe, Inc.
    • 7.9 AII Data Processing Ltd.
    • 7.10 Luxoft
  • List of Figures:
    • Figure 2-1: Global - ICT Industry (in Billion €), 2005-2008
    • Figure 2-2: Global - ICT Industry by Region (%), 2006
    • Figure 2-3: Global - IT Market (in Billion €), 2005-2008
    • Figure 2-4: Global - IT Market by Region (%), 2006
    • Figure 2-5: Global - Software Industry (in Billion US$), 2001-2006
    • Figure 2-6: Global - Forecast for Software Industry (in Billion US$), 2007-2011
    • Figure 3-1: Europe - Software Industry (in Billion €), 2004-2008E
    • Figure 3-2: Europe - Software Industry by Type (in Billion €), 2004-2008E
    • Figure 3-3: Eastern Europe - ICT Industry by Segment (in Billion €), 2006 & 2008E
    • Figure 3-4: Eastern Europe - Software Industry (in Million €), 2004-2008E
    • Figure 3-5: Eastern Europe - Software Industry by Type (in Million €), 2004-2008E
    • Figure 4-1: Russia - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-2: Russia - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-3: Russia - Forecast for IT Export (in Billion US$), 2007-2010
    • Figure 4-4: Russia - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-5: Russia - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-6: Russia - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-7: Russia - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-8: Russia - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-9: Russia - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-10: Russia - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-11: Russia - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-12: Russia - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-13: Russia - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-14: Russia - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-15: Russia - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-16: Russia - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-17: Russia - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-18: Russia - Number of Broadband Subscriber Lines (in '000), 2001-2006E
    • Figure 4-19: Russia - Forecast for Number of Broadband Subscriber Lines (in '000), 2007-2011
    • Figure 4-20: Romania - IT Industry Spending by Segment (%), 2005
    • Figure 4-21: Romania - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-22: Romania - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-23: Romania - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-24: Romania - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-25: Romania - Hardware Market by Segment (%), 2005
    • Figure 4-26: Romania - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-27: Romania - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-28: Romania - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-29: Romania - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-30: Romania - ICT Industry (in Million €), 2003-2007E
    • Figure 4-31: Romania - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-32: Romania - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-33: Romania - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-34: Romania - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-35: Romania - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-36: Romania - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-37: Romania - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-38: Romania - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-39: Romania - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-40: Romania - Forecast for Broadband Penetration (per 100 People), 2007-2011
    • Figure 4-41: Hungary - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-42: Hungary - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-43: Hungary - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-44: Hungary - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-45: Hungary - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-46: Hungary - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-47: Hungary - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-48: Hungary - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-49: Hungary - ICT Industry (in Million €), 2003-2007E
    • Figure 4-50: Hungary - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-51: Hungary - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-52: Hungary - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-53: Hungary - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-54: Hungary - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-55: Hungary - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-56: Hungary - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-57: Hungary - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-58: Hungary - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-59: Hungary - Forecast for Broadband Penetration (per 100 People), 2007-2011
    • Figure 4-60: Czech Republic - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-61: Czech Republic - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-62: Czech Republic - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-63: Czech Republic - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-64: Czech Republic - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-65: Czech Republic - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-66: Czech Republic - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-67: Czech Republic - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-68: Czech Republic - ICT Industry (in Million €), 2003-2007E
    • Figure 4-69: Czech Republic - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-70: Czech Republic - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-71: Czech Republic - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-72: Czech Republic - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-73: Czech Republic - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-74: Czech Republic - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-75: Czech Republic - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-76: Czech Republic - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-77: Czech Republic - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-78: Czech Republic - Forecast for Broadband Penetration (per 100 People), 2007-2011
    • Figure 4-79: Poland - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-80: Poland - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-81: Poland - Most Desired Outsourcing Sectors (%), 2006
    • Figure 4-82: Poland - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-83: Poland - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-84: Poland - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-85: Poland - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-86: Poland - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-87: Poland - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-88: Poland - ICT Industry (in Million €), 2003-2007E
    • Figure 4-89: Poland - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-90: Poland - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-91: Poland - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-92: Poland - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-93: Poland - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-94: Poland - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-95: Poland - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-96: Poland - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-97: Poland - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-98: Poland - Forecast for Broadband Penetration (per 100 People), 2007-2011
    • Figure 4-99: Bulgaria - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-100: Bulgaria - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-101: Bulgaria - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-102: Bulgaria - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-103: Bulgaria - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-104: Bulgaria - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-105: Bulgaria - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-106: Bulgaria - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-107: Bulgaria - ICT Industry (in Million €), 2003-2007E
    • Figure 4-108: Bulgaria - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-109: Bulgaria - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-110: Bulgaria - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-111: Bulgaria - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-112: Bulgaria - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-113: Bulgaria - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-114: Bulgaria - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-115: Bulgaria - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-116: Bulgaria - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-117: Bulgaria - Forecast for Broadband Penetration (per 100 People), 2007-2011
    • Figure 4-118: Slovakia - IT Industry Spending (in Million US$), 2001-2006E
    • Figure 4-119: Slovakia - Forecast for IT Industry Spending (in Million US$), 2007-2011
    • Figure 4-120: Slovakia - Spending on Packaged Software Market (in Million US$), 2001-2006E
    • Figure 4-121: Slovakia - Forecast for Spending on Packaged Software Market (in Million US$), 2007-2011
    • Figure 4-122: Slovakia - Spending on IT Hardware Market (in Million US$), 2001-2006E
    • Figure 4-123: Slovakia - Forecast for Spending on IT Hardware Market (in Million US$), 2007-2011
    • Figure 4-124: Slovakia - Spending on IT Services Market (in Million US$), 2001-2006E
    • Figure 4-125: Slovakia - Forecast for Spending on IT Services Market (in Million US$), 2007-2011
    • Figure 4-126: Slovakia - ICT Industry (in Million €), 2003-2007E
    • Figure 4-127: Slovakia - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-128: Slovakia - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-129: Slovakia - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-130: Slovakia - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-131: Slovakia - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-132: Slovakia - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-133: Slovakia - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-134: Slovakia - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-135: Slovakia - Broadband Penetration (per 100 People), 2001-2006E
    • Figure 4-136: Slovakia - Forecast for Broadband Penetration (per 100 People), 2007-2010
    • Figure 4-137: Ukraine - Outsourcing Market (in Million US$), 2004-2006
    • Figure 4-138: Ukraine - PC Penetration (Stock per '000 Population), 2001-2006E
    • Figure 4-139: Ukraine - Forecast for PC Penetration (Stock per '000 Population), 2007-2011
    • Figure 4-140: Ukraine - Fixed Line Telephone Penetration (per 100 People), 2001-2006E
    • Figure 4-141: Ukraine - Forecast for Fixed Line Telephone Penetration (per 100 People), 2007-2011
    • Figure 4-142: Ukraine - Mobile Subscribers Penetration (per 100 People), 2001-2006E
    • Figure 4-143: Ukraine - Forecast for Mobile Subscribers Penetration (per 100 People), 2007-2011
    • Figure 4-144: Ukraine - Internet Penetration (per 100 People), 2001-2006E
    • Figure 4-145: Ukraine - Forecast for Internet Penetration (per 100 People), 2007-2011
    • Figure 4-146: Ukraine - Number of Broadband Subscriber Lines (in '000), 2001-2006E
    • Figure 4-147: Ukraine - Forecast for Number of Broadband Subscriber Lines (in '000), 2007-2011
    • Figure 6-1: Eastern Europe - Laboratory Information Management Systems Market (in Million US$), 2005-2012
    • Figure 6-2: Piracy Rate of Emerging Markets vs Eastern Europe (%), 2006
  • List of Tables:
    • Table 2-1: Europe - ICT Market by Country (in Million €), 2003-2007E
    • Table 3-1: Eastern Europe - Outsourcing Destinations, 2007

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