Market Trends: Infrastructure Services

Publication Date	January 2007
Publisher	Ovum
Product Type	Report
Pages	21
ISBN Number	not applicable
Product Code	OVM00336

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Summary

A tightened grip on infrastructure-based budgets plus an increased demand for cost savings/profit sharing means suppliers of IT support services and infrastructure outsourcing services face one of the most difficult challenges in the IT services market. This analysis is part of the Holway@Ovum Market Trends research stream. It combines our UK infrastructure-led outsourcing and support services analysis. This is the first time we have delivered our research in this combined format, reflecting some of the similarities in trends between the two (i.e. managed support/infrastructure outsourcing) and the relationship between the two.

Content

Demand-side trends
Supply-side trends
Less people, less machines, more technology
Offshorers in the UK - significant milestones
Piecing together the global delivery puzzle
Vendorisation of the supply chain
Productisation - an industry 'work in progress'
The battle for the customer
Increased interest in the SME market - again!
Market forecasts
Infrastructure-led outsourcing market forecast
Summary
Trends
Support service market forecasts
Maintenance (systems support)
Desktop services
Business continuity
Summary and recommendations
Definitions
Table of figures
- Figure 1 Infrastructure services market size ( billion)
- Figure 2 Infrastructure services market growth
- Figure 3 Infrastructure-led outsourcing market size and growth
- Figure 4 Maintenance (systems support) market size and growth
- Figure 5 Desktop services market growth and size
- Figure 6 Business continuity services market growth and size