User Feedback to Software Vendors in 2009

European Investment Reality Check 2009

Publication Date	April 2009
Publisher	IDC
Product Type	Report
Pages	14
ISBN Number	not applicable
Product Code	IDC07645

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Summary

This IDC study analyzes the 2009 Western European Enterprise Survey, on the topic of feedback on IT - and particularly software vendors in the current tough economic climate. The recession has had a great impact on the market and IT spending. In this situation it is vital to hear what users expect from vendors.

"Users expect software vendors to be their partner also in a falling economy and when times are tough. The pressure is serious to renegotiate contracts, users are increasingly critical on license models, now accentuated by the fact that alternatives are gaining momentum," said Anne-Lise Wang, research vice president for IDC's software research in Europe.

Content

IDC Opinion
In This Study
- Executive Summary
Situation Overview
- Introduction
- How Will Organizations Deal With IT Suppliers in the Present Economy?
Future outlook
- What Can Software Vendors Do to Increase Their Chance of Winning Business?
  - Reduce the Total Cost of Ownership
  - Simplify Licensing Models
  - Proof of Low Cost of Ownership and Fast Payback
  - Demonstrate Financial Viability
  - Demonstration of Innovation and Product Leadership
  - Provide Local User Case Studies
  - Provide Attractive Financing Models
Essential Guidance
- Methodology
Learn More
- Related Research
- Synopsis
List of Tables
- Table: How to Win Business
List of Figures
- Figure: Response to IT Suppliers in Present Economy
- Figure: How to Win Business
- Figure: Technologies That are More Popular in the Economic Downturn
- Figure: User Attitudes to Open Source Software
- Figure: Respondents by Country/Region
- Figure: Respondents by Industry
- Figure: Respondents by Company Size