Western Europe Vertical Market CRM Applications Spending

Forecast, 2005 - 2010

Publication Date	April 2007
Publisher	IDC
Product Type	Report
Pages	41
ISBN Number	not applicable
Product Code	IDC04634

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Summary

This document is about Western Europe Vertical Market CRM Applications Spending Forecast, 2005?2010

Content

IDC Opinion
In This Study
- Methodology
- Definitions
  - Customer Relationship Management Applications (CRM)
  - Packaged Software Revenue
  - Vertical Markets
  - Table: European Vertical Markets According to NACE Rev.1.: Group-Level Classification
Situation Overview
Figure: Western Europe CRM Applications Revenue by Vertical Market, 2005
Table: Western Europe CRM Applications Revenue by Vertical Market and Country, 2005 ($M)
Table: Western Europe CRM Applications Revenue by Vertical Market, 2005-2006 ($M)
Figure: U.K. CRM Applications Revenue by Vertical Market, 2005 - 2006 ($M)
Figure: Germany CRM Applications by Vertical Market, 2005 - 2006 ($M)
Figure: France CRM Applications by Vertical Market, 2005 - 2006 ($M)
Figure: Italy CRM Applications by Vertical Market, 2005 - 2006 ($M)
Figure: Spain CRM Applications by Vertical Market, 2005 - 2006 ($M)
Figure: Rest of Western Europe CRM Applications by Vertical Market, 2005 - 2006 ($M)
Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for Western European Vertical Markets CRM Applications Spending, 2006-2010
- Growth Dynamics by Vertical Market
- Table: Western Europe CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Figure: Western Europe CRM Applications Revenue Breakdown by Vertical Market, 2006 versus 2010 ($M)
  - Manufacturing
  - Transport
  - Communications
  - Utilities
  - Retail and Wholesale
  - Financial Services
  - Business Services
  - Government
  - Healthcare and Education
- Vertical Growth Dynamics by Country
- Table: U.K. CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Table: Germany CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Table: France CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Table: Italy CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Table: Spain CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Table: Rest of Western Europe CRM Applications Revenue by Vertical Market, 2006-2010 ($M)
- Market Context
- Figure: Western Europe CRM Applications Revenue, 2004 - 2010: Comparison of December 2005 and December 2006 Forecasts
- Table: Western Europe CRM Applications Revenue Split by Vertical Market, 2006-2009: Comparison of December 2005 and December 2006 Forecasts
Essential Guidance
Learn More
- Related Research
- Synopsis