UK Consumer Insights 2009: Marks & Spencer - Clothing

Product Code VDT00244
Publication Date July 2009
Publisher Verdict
Product Type Report
Pages 35

Introduction

Verdict Research: UK Consumer Insights 2009 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer's customers, drawing on a nationwide survey of 6,000 shoppers each year.

Reasons to Purchase

  • New analysis, unique to these reports shows details about non-converting visitors including where they main shop and who they are.
  • Analysis by non-standard demographics is also presented to give a comprehensive picture of a retailer's customers.
  • Key demographics include among others, sex, age, social class, television region, marital status, housing tenure, working status and ACORN group.
  • About the cDNA programme
  • Section 1: at a glance summary
    • at a glance summary
  • Section 2: Share of shoppers
    • Marks & Spencer share of shoppers
    • Marks & Spencer share of shoppers by demographics
    • Marks & Spencer share of shoppers by television region
    • Marks & Spencer share of shoppers by household characteristics
    • Marks & Spencer share of shoppers by other characteristics and ACORN classification
  • Section 3: Conversion and non-conversion
    • Marks & Spencer conversion of visitors to main users
    • Marks & Spencer conversion of visitors to main users by demographics and region
    • Marks & Spencer conversion of visitors to main users by household characteristics
    • Non-converting customers
    • Profile of Marks & Spencer non-converting customers by demographics and region
  • Section 4: Shopper profiles
    • Marks & Spencer profile of shoppers by demographics
    • Marks & Spencer profile of shoppers by television region
    • Marks & Spencer profile of shoppers by household characteristics
    • Marks & Spencer profile of shoppers by other characteristics and ACORN classification
  • Section 5: Loyalty
    • Marks & Spencer loyalty of main users
    • Marks & Spencer loyalty of main users by demographics and region
    • Marks & Spencer loyalty of main users by household characteristics
    • Marks & Spencer basic drivers of loyalty and disloyalty
    • Marks & Spencer detailed drivers of loyalty
  • Section 6: Competition
    • Competition in clothing
    • Cross sector competitor dynamics
  • Appendix
  • Basic Methodology
  • Detailed Methodology

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