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Home Delivery & Fulfilment

Publication Date February 2005
Publisher Verdict
Product Type Report
Pages 111
ISBN Number not applicable
Product Code VDT00378
Price

£1,875.00
approximately: $2,796 | €2,234

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Summary

1 in every 7 we spend on retail is on items that are delivered to our homes - an amount greater than the combined UK sales of Tesco and M&S. The home delivery market has been transformed from the days when it catered largely for catalogue shopping cash conscious housewives. Many of these customers have migrated to value-led bricks-and-mortar retailers or chosen to spend more of their money on the now comprehensive non-food ranges offered by Asda and Tesco. In their place, online shoppers, including some ex-catalogue shoppers are fast becoming the core customers for home delivery retailers.

Content

  • Key Findings
  • Main Conclusions
  • Market Analysis
  • Introduction
  • Expenditure Growth
  • Market Components
  • Product Categories
  • Consumer Research Summary
  • Key Findings
  • Introduction
  • Customer Characteristics
  • Product Categories
  • Ordering Frequency
  • Ordering Media
  • Retailers Used
  • Motivations
  • Non-Usage
  • Alternative Delivery Preferences
  • Consumer Research Analysis
  • Books, Music & Video
  • Clothing & Footwear
  • Diy
  • Electricals
  • Food & Grocery
  • Furniture & Floorcoverings
  • Gifts
  • Health & Beauty
  • Homewares
  • Home Delivery & Fulfilment Operations
  • Process
  • Sector Summary
  • Key Issues
  • Operators Services
  • E-Fulfilment
  • Home Shopping Catalogues
  • E-Fulfilment Hybrids
  • Logistics Specialists
  • General Parcel Delivery
  • Unattended Delivery Solutions
  • Glossary