For Emergency Use Only

Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement

Publication Date	December 2006
Publisher	Healthcare Intelligence Network
Product Type	Book
Pages	35
ISBN Number	Print: 1-933402-70-9 PDF: 1-933402-71-7
Product Code	HIN00031

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£72.00
approximately: $107 | €86

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Summary

Employers, health plans and providers have traditionally turned to health fairs to deliver health and wellness education and screening services to large numbers of consumers in a convenient "one-stop shopping" format. However, with some strategic planning and support from the C-suite, companies can redefine health fairs to also rejuvenate their bottom lines and effect positive lifestyle changes among participants.

The Health Fair Handbook: Executing Events That Draw a Crowd, Engage Participants and Deliver ROI is designed to help organizations plan and launch health fairs that attract attendees and deliver value to their hosts. This 33-page special report, based on a 2006 audio conference, explains how the proper organization, timing and incentives can turn a health fair into an opportunity to educate and engage attendees while collecting valuable data companies can use to fine-tune benefit and wellness offerings.

In this report, three industry consultants detail how to plan a dynamic health fair that attracts targeted populations and moves participants along the wellness continuum.

In addition, this special report suggests themes, incentives and promotions that can boost attendance and engagement.

These health fair how-to's are provided by Paul Harris, senior healthcare consultant with Hewitt Associates, Larry Hicks, senior consultant with the Hay Group, and Heidi Laubach, consultant with AON Consulting.

Content

Redirecting Care to Appropriate Settings
- Types of Care and the Costs of Chronic Illness
- Opportunities to Redirect Care to Appropriate Settings
- The Role of Referral Agencies and Support Services
- Increasing PCP Access To Reduce Emergency Care Visits
- Call Centers Serve Multiple Purposes
- ED Reductions a Side Effect of Healthy Together! DM Program
Goodbye Emergency Room, Hello Primary Medical Care
- Defining an Emergency
- Profiles of Serial Users and Frequent Fliers
- Benefits of Partnerships with Community Organizations, Providers
- Communication Via Toolkits, Outreach and Self-Management
- Mining Reports to Target High-Utilization, High-Cost Individuals
- Case Management That Meets the Client in Their Environment
- Motivating Physicians to Help
- Removing the Stigma of Case Management
- Making All Players Accountable
Q&A: Ask the Experts
- Determining When Screenings are Billable
- ED vs. Urgent Care Facilities
- The Advent of "Minute Clinics" in Retail Space
- Case Manager Work Schedules and Case Loads
- Models for ED "At-the-Door" Screening
- Making the Case for Urgent Care Centers
- Redirecting Patients to Lower Levels of Care
- Costs for Running the "Healthy Together" Program
- Dissecting Diabetes Results in "Healthy Together" Effort
- Enlisting Providers' Support for ED Redirection Efforts
- Referral Turnaround Times
- Responsibilities of the ED Case Manager
- Monitoring ED Visits Related to Drug Interactions
- Statewide DM and CM Efforts
- Future ED Redirection Initiatives
- Benchmarks for ED Utilization by Population
- Analyzing ED Visits by Type of Coverage
- Investigating FQHC-Hospital ED Partnerships
Glossary
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