Building and Sustaining Impactful Competitive Intelligence Organizations

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Summary

Please note: this product includes both PDF and Print version

This research is focused on several major topic areas:

Specific areas of coverage include:

Executive Summary
- Introduction
- Research Approach
- Participating Companies
- Report Structure and OrganizationPage
- Key Findings
- Definitions
- Data SegmentationPage
The Competitive Intelligence Value Cycle
- Creating CI Value
- Communicating CI Value
Effective CI Structure & Alignment
- Proximity of Function to Senior Leadership
- Current Departmental Status & Alignment
- Ideal Departmental HomePage
Resource LevelsPage
- Operating BudgetPage
- Staff Compensation
- FTE NumbersPage
- Staff Competencies, Skills, and Training
- Outsourcing CI Activities
- CI LeadershipPage
Intelligence SourcesPage
- Primary CI Resources
- Secondary CI Resources
High Impact CI Activities
- Top Five ActivitiesPage
- Productivity
Effective Stakeholder Relationships
- Internal CI Customers
- Teaming with Collaborators
- Building TrustPage
- Effective Communication Practices
- Use of Feedback & Evaluation Metrics
- Response Matrix & Customer Groups that Elevate CI Value
Best Practices Matrix: Communicating & Sustaining ValuePage
Best Practices Matrix: CI ManagementPage
Appendix 1: Study Participant Data
- Phase I
- Phase IIPage
Appendix 2: Survey QuestionsPage
- Phase I
- Phase IIPage
Appendix 3: Format and Frequency Preferences for Customer Communications