A Vendor's Guide to First Responder Policy Frameworks (Customer Focus)

Introduction

A systemic inability to collaborate across jurisdictions, disciplines and levels of government contribute to first responders' lack of interoperability. Two dominant governance models have emerged as governments address their interoperability issues statewide plans and regional consortia. This report evaluates each model and provides advice to vendors developing go-to-market strategies.

Scope

• Based on a panel of North American state and local public safety agencies
• Analysis of statewide communications interoperability plans and regional interoperability consortia

Highlights

For public safety agencies, true interoperability relies on compatible or interconnected communications technology as well as policy structures that support collaboration with external organizations.

Vendors must recognize that technology is only one component in an intricate process towards interoperability. It is therefore imperative that vendors understand the governance structures developed by state and local governments to support interoperability and tailor their solutions to suit each potential customer.

Reasons to Purchase

• Understand the governance models adopted by public safety agencies to improve interoperability
• Validate your market messaging and positioning in the public safety market
• Tailor your state and local solutions strategy to address specific pain points facing agencies