Western Europe, Government Sector, Case and Record Management Solutions IT Spending

Forecast, 2006 - 2010

Publication Date	January 2007
Publisher	IDC
Product Type	Report
Pages	28
ISBN Number	not applicable
Product Code	IDC04722

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Summary

Case and record management solutions have to be introduced into larger IT architectures, which will support the creation of a fully joined-up public administration. Based on collaboration and information sharing across departments, case and record management will be strategic in implementing a personalized service delivery. It will help authorities to streamline workflows and coordinate department activities.

In this study Government Insights examines case and record management market dynamics in Western Europe. The analysis comprehends both central agencies and local authorities. Drivers and inhibitors of future investments are analyzed and a forecast of total IT spending for case and record management, by product line (hardware, software, and services) up to 2010, is provided for total Western Europe, France, Germany, Italy, Spain, and the U.K. A few strategic options are highlighted to suggest a viable go-to-market approach to IT vendors and to advise end-users on the possible technology selection and implementation strategy.

"Vendors that want to win a share of case and record management investments have to offer comprehensive solutions and focus on specific government programs and on local governments' needs," said Silvia Piai and Massimiliano Claps, IDC EMEA, Government Insights.

Content

Government Insights Opinion
In This Study
- Methodology
  - Exchange Rates
- Definitions
  - Definitions of Government Sector
  - Definition of Case and Record Management
  - Definition of IT Market
Situation Overview
- Case and Record Management Systems Streamline Citizen Services
- Figure: Case and Record Management Solution Scheme
  - Western European Governments Started to Adopt Case Management
  - Figure: Western Europe, Government Sector, Case and Record Management Solutions Adoption
  - Figure: Western Europe, Government Sector, Case and Record Management Solutions Adoption
    - National Programs
    - Central Government Department Initiatives
    - Local and Regional Government Projects
Future Outlook
- Forecast and Assumptions
  - Drivers for Case and Record Management Solution Implementation
  - Major Barriers to Investments in Case and Record Management Solutions
  - Table: Key Forecast Assumptions for the Western European Government IT Spending for Case and Record Management Solutions
  - Western European Governments Will Invest in Case and Record Management
  - Figure: Western Europe, Government Sector, Vertical Specific Solutions Investments
  - Figure: Western Europe, Government Sector, Case and Record Management Solutions Investment Plans
  - Figure: Western Europe, Government Sector, Case and Record Management Solutions Investment Plans
    - Western European Governments Will Spend $1,760 Million in Case and Record Management in 2007
    - Table: Western Europe Government Sector, 2005-2010, Total IT Spending for Case and Record Management, by Product Line ($M)
    - Table: Western Europe Government Sector, 2005-2010, Total IT Spending for Case and Record Management, by Level of Government ($M)
    - Table: Western Europe Government Sector, 2005-2010, Total IT Spending for Case and Record Management, by Country ($M)
    - Figure: Vendors Providing Software Component for Case and Record Management
- Market Context
- Table: Western Europe, Case and Record Management Solutions IT Spending, Comparison of IDC Forecasts ($M)
Essential Guidance
- Case and Record Management Solutions for Personalized Service Delivery
Learn More
- Related Research
- Synopsis