What Do Businesses Look For in A Broadband Provider?

While broadband access has become a core technology requirement for the majority of businesses in Ireland, we have found that there are a number of key motivations behind the decision-making process for broadband. We have found that service level quality ranks higher for business broadband users than cost of service subscription, and that concerns such as ability to provide integrated services, such as Voice over IP and Video over the same line will be a growing concern for technology decision-makers. Additionally, as the market moves beyond broadband infrastructure concerns, business users will expect that their broadband service will change to meet new business requirements.