Profile of Former Broadband Households Currently Using Dial-Up Internet Access

This IDC Insight details results from IDC's Narrowband to Broadband Migration Survey, specifically focusing on the survey respondents who currently have dial-up at home but used to have a broadband access connection. The document examines their attitudes toward and usage of dial-up Internet access services and applications as well as their interest in and willingness to migrate from dial-up to broadband again.

• IDC Opinion
• In This Insight
• Situation Overview
  • Methodology
  • Previous Broadband Usage
  • Price and Availability
  • ISP Satisfaction
  • Intent to Churn
  • Broadband Migration
  • Online Activities
  • Respondent Demographics
• Future Outlook
• List of Tables
  • Table: Demographic Snapshot of Former Broadband Respondents Who Currently Have Dial-Up Internet Access
• List of Figures
  • Figure: Use of Internet Access Technologies Other than Dial-Up at Home
  • Figure: Primary Reason for Disconnecting Broadband by Type of Broadband Access
  • Figure: Reason for Selecting Current Internet Service Provider
  • Figure: Reasons for Switching Internet Service Providers by Type of Broadband Access
  • Figure: Factors Influencing Respondents' Decision to Change Internet Service Providers
  • Figure: Importance of Factors Encouraging Broadband Migration
  • Figure: Factors Discouraging Broadband Migration
  • Figure: Activities Done Online