Profile of Former Broadband Households Currently Using Dial-Up Internet Access

Publication Date	January 2008
Publisher	IDC
Product Type	Report
Pages	13
ISBN Number	not applicable
Product Code	IDC03775

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Summary

This IDC Insight details results from IDC's Narrowband to Broadband Migration Survey, specifically focusing on the survey respondents who currently have dial-up at home but used to have a broadband access connection. The document examines their attitudes toward and usage of dial-up Internet access services and applications as well as their interest in and willingness to migrate from dial-up to broadband again.

Content

IDC Opinion
In This Insight
Situation Overview
- Methodology
- Previous Broadband Usage
- Figure: Use of Internet Access Technologies Other than Dial-Up at Home
- Price and Availability
- Figure: Primary Reason for Disconnecting Broadband by Type of Broadband Access
- Figure: Reason for Selecting Current Internet Service Provider
- Figure: Reasons for Switching Internet Service Providers by Type of Broadband Access
- ISP Satisfaction
- Intent to Churn
- Figure: Factors Influencing Respondents' Decision to Change Internet Service Providers
- Broadband Migration
- Figure: Importance of Factors Encouraging Broadband Migration
- Figure: Factors Discouraging Broadband Migration
- Online Activities
- Figure: Activities Done Online
- Respondent Demographics
- Table: Demographic Snapshot of Former Broadband Respondents Who Currently Have Dial-Up Internet Access
Future Outlook