Voice Over Broadband For Small Businesses: A Placeholder For Telcos

Publication Date	April 2007
Publisher	Ovum
Product Type	Report
Pages	13
ISBN Number	not applicable
Product Code	OVM00255

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Summary

Voice over broadband (VoB) solutions launched by Telecoms operators for small businesses are in direct response to the threat from consumer-class services offered by Internet voice providers such as Skype.

This research focuses on the VoB solutions provided by four leading telcos who were previously incumbents, BT, Orange Business Services, KPN and T-Online. It includes the operators' propositions and plans for development, and contrasts the different approaches they have chosen for voice over broadband.

Content

Ovum view
Recommendations for providers
What is voice over broadband?
Why should telcos offer voice over broadband?
Operator overview
Operator comparison
Customer needs
Operator profiles
BT
T-Online
KPN
Orange Business Services
Table of figures
- Figure 1 Voice over broadband
- Figure 2 Current positioning of operators' VoB SME products
- Figure 3 Operators' VoB offerings
- Figure 4 BT's VoB solution: strengths and weaknesses
- Figure 5 T-Online's VoB solution: strengths and weaknesses
- Figure 6 KPN's VOB solutions strengths and weaknesses
- Figure 7 OBS's VoB solution: strengths and weaknesses