Brazil Executive Call Center Report 2007

Publication Date	December 2007
Publisher	Zagada Markets
Product Type	Report
Pages	24
ISBN Number	not applicable
Product Code	ZGD00015

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Summary

The Brazil Call Center Report offers strategic guidance and detailed decision making cost estimates and economic handlers to corporate buyers, vendors, investors and executives about how to compare and evaluate So Paulo, Rio de Janeiro, Belo Horizonte, Florianpolis and Curitiba for site selection and investment.

Content

I. Introduction
II. Executive Summary
III. Economic Environment
IV. Market Dynamics
V. Analysis of Cities
VI. Strategic Challenges
VII. Conclusions
List of Figures
- Figure 1. Projected 2007 Agent Growth By City
- Figure 2. Percentage Share of Agents 2007
- Figure 2A-2B. Brazil Vendor Market Share
- Figure 3. Cultural Domain Acquity Model
- Figure 4. Teledensity (% Share of Population)
List of Tables
- Table 1. Brazil Performance Indicator
- Table 2. Table 2. Brazil Leading Service Provider Vendors 2006
- Table 3. Brazil City Assessment Index
- Table 4. Brazil City Costs Comparison
- Table 5. Nearshore & Offshore Comparative Evaluation Index
- Table 6. Seats Agents & Personnel Growth