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Brazil Executive Call Center Report 2007

Publication Date December 2007
Publisher Zagada Markets, Inc.
Product Type Report
Pages 24
ISBN Number
Product Code ZGD00005
Price

£4,395.00
approximately: $8,715 | €5,574

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Summary

The Brazil Call Center Report offers strategic guidance and detailed decision making cost estimates and economic handlers to corporate buyers, vendors, investors and executives about how to compare and evaluate So Paulo, Rio de Janeiro, Belo Horizonte, Florianpolis and Curitiba for site selection and investment.

Content

  • I. Introduction
  • II. Executive Summary
  • III. Economic Environment
  • IV. Market Dynamics
  • V. Analysis of Cities
  • VI. Strategic Challenges
  • VII. Conclusions
  • List of Figures
    • Figure 1. Projected 2007 Agent Growth By City
    • Figure 2. Percentage Share of Agents 2007
    • Figure 2A-2B. Brazil Vendor Market Share
    • Figure 3. Cultural Domain Acquity Model
    • Figure 4. Teledensity (% Share of Population)
  • List of Tables
    • Table 1. Brazil Performance Indicator
    • Table 2. Brazil Leading Service Provider Vendors 2006
    • Table 3. Brazil City Assessment Index
    • Table 4. Brazil City Costs Comparison
    • Table 5. Nearshore & Offshore Comparative Evaluation Index
    • Table 6. Seats Agents & Personnel Growth