Contact Center Outsourcing Global Model

(Interactive Model)

Publication Date	March 2007
Publisher	Datamonitor
Product Type	Interactive Model
Pages
ISBN Number	not applicable
Product Code	DAT04653

Price

£7,895.00
approximately: $13,940 | €10,011

PDF

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Summary

Introduction

This model will allow users to slice and dice global, regional and national market data related to contact center outsourcing. Key parameters include revenues, agent positions, total contact centers, demand by offshore location and vertical adoption.

Reasons to Purchase

Contact center outsourcing market sizing for 34 countries, 10 vertical markets and 4 horizontal functions
Total number of outsourced contact centers across 34 geographies
Contact center outsourcing revenues split across countries

Content

About Datamonitor
Overview
- This product has been designed for delivery in a data pack format (.xls).
- Please select the data pack option from the download menu at the side of the page
- Introduction
- Scope of this report
- Research and analysis highlights
- Key reasons to read this report