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Contact Center Outsourcing Pricing (Interactive Model)

Publication Date January 2007
Publisher Datamonitor
Product Type Interactive Model
Pages
ISBN Number not applicable
Product Code DAT04274
Price

£7,895.00
approximately: $14,752 | €10,013

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Summary

Introduction

An interactive model providing insight into the prices and costs associated with offshore and onshore outsourced contact centers

Reasons to Purchase

  • Understand how contact center outsourcing prices compare between locations of choice
  • Learn how agent costs break out between different locations
  • Develop an understanding of wage rates in key outsourcing markets

Content

  • Overview
    • This product has been designed for delivery in a data pack format (.xls).
    • Please select the data pack option from the download menu at the side of the page
    • Introduction
    • Key reasons to read this report