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Contact Center Outsourcing Pricing (Interactive Model)

Publication Date January 2007
Publisher Datamonitor
Product Type Interactive Model
Pages
ISBN Number not applicable
Product Code DAT04274
Buy this product or for assistance call +44 20 7060 7474

Summary

Introduction

An interactive model providing insight into the prices and costs associated with offshore and onshore outsourced contact centers

Reasons to Purchase

  • Understand how contact center outsourcing prices compare between locations of choice
  • Learn how agent costs break out between different locations
  • Develop an understanding of wage rates in key outsourcing markets

Content

  • Overview
    • This product has been designed for delivery in a data pack format (.xls).
    • Please select the data pack option from the download menu at the side of the page
    • Introduction
    • Key reasons to read this report
Delivery Details

PDF:Delivered by email usually within 4 to 8 UK business hours.

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