IDC Takes Temperature of the Contact Center Services Market in Europe
| Publication Date | February 2009 |
|---|---|
| Publisher | IDC |
| Product Type | Report |
| Pages | 6 |
| ISBN Number | not applicable |
| Product Code | IDC07531 |
Buy this product or for assistance call +44 20 7060 7474
Summary
This document is about IDC Takes Temperature of the Contact Center Services Market in Europe
Content
- IDC Opinion
- In This Insight
- Situation Overview
- The Competitive Landscape
- Figure: Matching of Contact Center Customer Types and Service Provider Types, Western Europe, 2008
- Future Outlook
- Impact of the Economic Crisis
- Hosting and Technical Managed Services
- Messaging
Delivery Details
PDF:Immediate delivery
Related Products
Telecoms
- 3G / WiMAX
- Broadband
- Call Centres
- Company Reports (Telecoms)
- Conferencing
- Convergence
- Country Overviews (Telecommunications)
- Data
- Fixed-line
- Handsets & Devices
- Internet Service Providers
- Messaging Services
- Misc. Telecoms
- Mobile
- Networks
- Satellite & Broadcast
- Telecoms Equipment
- Telecoms Infrastructure & Networks
- Telecoms Regulation
- VoIP
- Wireless Telecoms
call +44 (0) 20 7060 7474
or email us
Resources
Why Report Buyer? 
Advertising/Affiliates
View Our Publishers
News
About Us
Meet Us
Jobs
Contact Us
Categories and Subcategories
