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Shots Heard Round the Contact Center World Business Brahmins Make a Stand, from Boston to Bombay

Publication Date August 2008
Publisher IDC
Product Type Report
Pages 2
ISBN Number not applicable
Product Code IDC05660
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Summary

This IDC Flash looks at recent developments in the contact center services space during the summer of 2008: the acquisition of Stream by Global BPO Services and the acquisition of PeopleSupport Inc. by Aegis Communications.

Content

  • IN THIS EVENT FLASH
  • SITUATION OVERVIEW
  • FUTURE OUTLOOK

Industry Events