Sizing the Speech Application Market in North America and EMEA to 2012 (Databook)

Introduction

When it comes to speech, organizations are no longer limited by technology barriers but by business requirements. The value proposition for speech has increased substantially over the years, primarily due to its success in the contact center. With the emergence of non-traditional speech applications, speech technology will further penetrate the enterprise and service provider markets.

Scope

• This databook examines and quantifies the trends in speech applications across the globe.
• It isolates trends by industry, by region, and by customer type, showing the areas in which speech application growth is strongest.

Highlights

It identifies the distribution of revenue within deals by presenting growth by development and licenses separately from growth in revenue from maintenance.

Reasons to Purchase

• Gain a clear understanding of global trends in speech applications.
• Locate key customer segments, and identify areas for growth.