The Alcatel-Lucent Voice/Data Convergence Radars

Introduction

This brief analyses the strengths and weaknesses of Alcatel-Lucent's voice/data convergence offering. Alcatel-Lucent has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and the technology capabilities of its offering.

Scope

• Technology: an assessment of Alcatel-Lucent's technology based on specific attributes and the availability of certain features.
• User sentiment: tracks end-users' impression of Alcatel-Lucent's products based on a survey of over 150 voice/data convergence users.
• Market impact: measures Alcatel-Lucent's market impact based on its revenues and financial performance.

Highlights

Alcatel and Lucent merged in 2006 to form a larger, stronger presence in the telecommunications market. Although the company is well-known worldwide, Alcatel has a stronger presence in Europe and Lucent in the US thus creating a better geographical balance through the merger.

Reasons to Purchase

• Gain detailed knowledge of Alcatel-Lucent's strengths with regards to technology, user sentiment and market impact.
• Voice/data convergence vendors can benchmark their own performance against Alcatel-Lucent in various key criteria.
• Enterprise IT managers will gain valuable insight to improve their voice/data convergence purchasing decisions.