The Cisco Voice/Data Convergence Radars

Introduction

This brief analyses the strengths and weaknesses of Cisco's voice/data convergence offering. Cisco has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and the technology capabilities of its offering.

Scope

• Technology: an assessment of Cisco's technology based on specific attributes and the availability of certain features.
• User sentiment: tracks end-users' impression of Cisco's products based on a survey of over 150 voice/data convergence users.
• Market impact: measures Cisco's market impact based on its revenues and financial performance.

Highlights

Cisco has been able to leverage its success as a network provider to become a leader in the IP telephony and unified communications market. Although Cisco's unified communications solutions make up just a small part of its total portfolio, it is able to provide voice, video, data, and web services over a highly secure, standards-based IP network.

Reasons to Purchase

• Gain detailed knowledge of Cisco's strengths with regards to technology, user sentiment and market impact.
• Voice/data convergence vendors can benchmark their own performance against Cisco in various key criteria.
• Enterprise IT managers will gain valuable insight to improve their voice/data convergence purchasing decisions.