The Leading Vendors in The Voice/Data Convergence Market

Introduction

Voice/data convergence technologies are beginning to mature and are becoming more widely adopted by enterprises. At the same time vendors are consolidating in order to gain a stronger market position. This report aims to help enterprises select a vendor based on its technology strength, reputation among customers, and impact in the market.

Scope

• Technology: an assessment of vendors' technology based on specific functionality and the availability of certain features.
• User sentiment: tracks end-users' perception of vendors based on a survey of over 150 voice/data convergence IT managers.
• Market impact: measures vendors' market impact based on their revenues and financial performance.

Highlights

The technology leaders' radar is dominated by the four leading vendors, indicating the degree to which the market has consolidated. These vendors are well established in this market, having gained significant market impact scores and, as can be seen here, the strength of their technology has enabled them to gain a market leadership position.

The only vendors that are present on the end-user sentiment radar are those that have been given a 'shortlist' rating. Cisco has the leading position for each category, with the exception of end-to-end solution and service capabilities where it has been placed second.

Cisco is the leader in a number of the categories in the market impact radar: its networking expertise has helped it to gain a strong position. It is unlikely to be displaced any time soon, in terms of mindshare and consideration rate, even though companies such as Nortel have been present in the communications market for many years.

Reasons to Purchase

• Gain detailed knowledge of voice/data convergence vendors' strengths with regards to technology, user sentiment and market impact.
• Find out which vendors are the leaders in each assessment category and benchmark your own performance against them.
• Examine the strengths and weaknesses of your competitors in order to develop a more informed competitive strategy.