The Nortel Voice/Data Convergence Radars

Introduction

This brief analyses the strengths and weaknesses of Nortel's voice/data convergence offering. Nortel has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and the technology capabilities of its offering.

Scope

• Technology: an assessment of Nortel's technology based on specific attributes and the availability of certain features.
• User sentiment: tracks end-users' impression of Nortel's products based on a survey of over 150 voice/data convergence users.
• Market impact: measures Nortel's market impact based on its revenues and financial performance.

Highlights

Nortel has been in the communications business for over one hundred years, and this heritage is reflected in an extensive range of enterprise solutions and systems. It has received some of the highest technology scores and for this reason it has been rated 'shortlist'.

Reasons to Purchase

• Gain detailed knowledge of Nortel's strengths with regards to technology, user sentiment and market impact.
• Voice/data convergence vendors can benchmark their own performance against Nortel in various key criteria.
• Enterprise IT managers will gain valuable insight to improve their voice/data convergence purchasing decisions.