The Teleware Voice/Data Convergence Radars

Introduction

This brief analyses the strengths and weaknesses of Teleware' voice/data convergence offering. Teleware has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and the technology capabilities of its offering.

Scope

• Technology: an assessment of Teleware' technology based on specific attributes and the availability of certain features.
• User sentiment: tracks end-users' impression of Teleware' products based on a survey of over 150 voice/data convergence users.
• Market impact: measures Teleware' market impact based on its revenues and financial performance.

Highlights

TeleWare is a UK based, software-only provider supplying solutions that enable existing infrastructure to be reused within a converged network. Its middleware and software solutions can be used with various infrastructures and one of its unique selling points is its interoperability. However it has been rated 'explore' because of its size.

Reasons to Purchase

• Gain detailed knowledge of Teleware' strengths with regards to technology, user sentiment and market impact.
• Voice/data convergence vendors can benchmark their own performance against Teleware in various key criteria.
• Enterprise IT managers will gain valuable insight to improve their voice/data convergence purchasing decisions.