Worldwide Enterprise Instant Messaging/Presence Applications and Management Products 2008-2012 Forecast and 2007 Vendor Shares

Finding a Way for IM and Presence Through a Recession

Publication Date	December 2008
Publisher	IDC
Product Type	Report
Pages	18
ISBN Number	not applicable
Product Code	IDC06772

Buy this product or for assistance call +44 20 7060 7474

PDF £1,505.00$2503 | €1684

FAX Order above formats by FAX

Summary

This IDC study examines the market for enterprise instant messaging (EIM) and presence applications and EIM management products. The total EIM market size and leading vendor market shares based on worldwide revenue are provided for 2003-2007 for both market segments. Also provided are EIM market revenue forecasts by region (Americas; Europe, the Middle East, and Africa [EMEA]; and Asia/Pacific) for the overall EIM market and worldwide users of EIM and business use of consumer IM seats for 2003-2012.

"What a difference a couple years make. Just a couple years ago, there were organizations that actually chose a strategy of blocking instant messaging to help keep workers from being distracted. Today, IM is recognized as a critical business tool and presence as a core building block for unified communications (UC) to help workers be more productive. In today's economic recession, it is imperative for solution providers to help customers stay focused on the value that EIM/presence and management products can provide today and even more so in the future as part of UC." - Mark Levitt, VP, Collaboration and Enterprise 2.0 Strategies, IDC

Content

IDC Opinion
In This Study
- Methodology
- Definitions
Situation Overview
Table: Worldwide Enterprise Instant Messaging/Presence Applications and Management Products Revenue by Vendor, 2003-2007 ($M)
Figure: Worldwide Enterprise Instant Messaging/Presence Applications Seats by Vendor, 2006 and 2007
Future Outlook
- Forecast and Assumptions
- Table: Worldwide Enterprise Instant Messaging/Presence Applications and Management Products Revenue by Region, 2005-2012 ($M)
- Figure: Worldwide Enterprise Instant Messaging/Presence Applications Seats and Managed/Secured Enterprise Instant Messaging Seats, 2003-2012
- Figure: Worldwide Consumer Instant Messaging/Presence Accounts: Total Accounts Versus Accounts Used Primarily for Business Activities, 2003-2012
- Figure: Worldwide Business Instant Messaging/Presence Applications Seats: Enterprise IM/Presence Seats Versus Consumer IM/Presence Accounts Used Primarily for Business, 2003-2012
- Table: Key Forecast Assumptions for the Enterprise Instant Messaging/Presence Applications and Management Products Market, 2008-2012
- Market Context
- Table: Worldwide Enterprise Instant Messaging/Presence Applications and Management Products Revenue, 2006-2012: Comparison of November 2008 and November 2007 Forecasts ($M)
- Figure: Worldwide Enterprise Instant Messaging/Presence Applications and Management Products Revenue Growth, 2007-2012: Comparison of November 2008 and November 2007 Forecasts
Essential Guidance
Learn More
- Related Research
- Methodology
  - Historical Market Values
  - Table: Exchange Rates, 2003-2007 (%)
- Synopsis