The Global IVR Market Model (Interactive Model)

Publication Date	February 2008
Publisher	Datamonitor
Product Type	Interactive Model
Pages
ISBN Number	not applicable
Product Code	DAT10684

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£7,895.00
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Summary

Introduction

The open standard software-based approach in IVR technology is proliferating at a rapid rate in the market as businesses demand greater flexibility, agility, affordability, scalability and innovation in IVR solutions.

Reasons to Purchase

IVR spend across North America, EMEA, APAC and CALA from 2006 to 2012.
Vertical market segmentation for IVR licenses across the four global regions.
TDM vs IP, traditional vs Voice-XML, DTMF vs speech splits for IVR installations.