SMEs in Brazil: low mobility

Publication Date	June 2009
Publisher	Ovum
Product Type	Report
Pages	13
ISBN Number	not applicable
Product Code	OVM00896

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Summary

Ovum recently surveyed a sample of Brazilian SMEs about their communications needs and preferences as part of an annual global SME survey. This report outlines the key findings and trends based on that research.

Content

Executive summary
In a nutshell
Key messages
Low mobility
Limited price focus
Budgets on the increase
Always room for service improvements
Cost and service support key mobile priorities
Telecoms providers have a broader ICT opportunity
Analysis
Priorities and spending
Generally satisfied with telecoms services
Improvement opportunities
Telecoms investment adds to success
Telecoms spend to increase
Mobility perspectives
Mobile priorities examined
Mobile data application usage to increase
Wireline perspective
Value-added services adoption
Managed services
About our survey
Scope
List of Figures
- Figure 1: SMEs in Brazil: satisfaction with service provider
- Figure 2: SMEs in Brazil: areas for improvement
- Figure 3: SMEs in Brazil: general views on telecoms
- Figure 4: SMEs in Brazil: expected budget changes
- Figure 5: SMEs in Brazil: telecoms spend
- Figure 6: SMEs in Brazil: mobile priorities
- Figure 7: SMEs in Brazil: adoption of mobile data applications
- Figure 8: SMEs in Brazil: telecoms operators provide VASs to SMEs
- Figure 9: SMEs in Brazil: growth potential in managed services