Is unified communications a good fit for your enterprise?

Publication Date	December 2008
Publisher	Ovum
Product Type	Report
Pages	8
ISBN Number	not applicable
Product Code	OVM00674

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Summary

Unified communications (UC) will affect companies in different ways. The increased collaboration supported by UC will translate into business benefits according to the profile, culture and social character of each enterprise.

Content

EXECUTIVE SUMMARY
- In a Nutshell
Overview
- UC is about better collaboration
Behaviour models
- Some companies will need or value UC more than others
  - Pressure to develop new products and services
  - Customer/stakeholder intimacy
  - Interrelatedness with other organisations
  - Reliance on creative processes to solve novel problems
  - Culture of abundance
  - Brand and reputation flexibility
  - Data anonymity
  - Intellectual property openness
- Different social characteristics
- Mobility also drives UC
- Is your company ready for UC?
List of Figures
- Figure 1: The extent to which social character will define the value of UC
- Figure 2: Illustration of organisations with different collaborative profiles