Unified communications strategies of global telcos

Content

• EXECUTIVE SUMMARY
  • In a nutshell
  • Ovum view
  • Key findings
  • Global UC strategies are still evolving
  • All players see Cisco and Microsoft as key components of their global UC strategies
  • Some strategies are more global' than others
  • None of the telcos view IBM as a global UC partner
  • Only two players have proprietary UC solutions
  • Managed solutions are a key component
  • All players claim to be vendor-neutral but are they?
  • UC exposes internal organisational constraints more than other services
  • Most service providers could make a better job of articulating their global UC offers
  • The turmoil in global financial markets will not fundamentally change telco UC strategies
  • Service provider profiles
  • Background to the study
  • AT&T global UC strategy
  • UC vendor partnerships and skills
  • AT&T Connect and conferencing solutions
  • AT&T global UC solutions landscape
  • BT global UC strategy
  • Vendor partnerships and skills
  • Conferencing solutions
• OTHER SOLUTIONS
  • BT global UC solutions landscape
  • Orange Business Services global UC strategy
  • Orange UC partnerships
  • Vendor partnerships and skills
  • Orange managed IPT/UC solutions
  • Conferencing and other solutions
  • Orange Business Services global UC solutions landscape
  • T-Systems global UC strategy
  • Vendor partnerships and skills
  • T-Systems global UC solutions landscape
  • Verizon Business's global UC strategy
  • Vendor partnerships and skills
  • Verizon hosted solutions
  • Conferencing solutions
  • Verizon Business global UC solutions landscape
• List of Tables
  • Table 1: AT&T: global IPT/UC partnerships
  • Table 2: AT&T: other global UC solutions
  • Table 3: BT: global IPT/UC partnerships
  • Table 4: BT: other global UC solutions
  • Table 5: Orange: global IPT/UC partnerships
  • Table 6: Orange: other global UC solutions
  • Table 7: T-Systems: global IPT/UC partnerships
  • Table 8: T-Systems: other global UC solutions
  • Table 9: Verizon Business: global IPT/UC partnerships
  • Table 10: Verizon Business: other global UC solutions
• List of Figures
  • Figure 1: BT's UCC proposition
  • Figure 2: Orange: key global partner relationships for UC