Mobile Payments

Who Owns the Customer?

Publication Date	January 2008
Publisher	IDC
Product Type	Report
Pages	12
ISBN Number	not applicable
Product Code	IDC03825

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Summary

This Financial Insights report looks at the development of mobile payments in the United States and Europe, which is being hindered by battles between mobile telecommunications carriers, financial institutions, device manufacturers, and software vendors over"who owns the customer."

Mobile payments have generated a great deal of discussion for the past few years, but according to Dana Gould, senior research analyst at Financial Insights,"the United States is far from implementing a mobile payments system. The market is in turmoil, standards are lacking, and lack of cooperation among the stakeholders is preventing significant progress from being made. Time may be running out for financial institutions to realize the implementation of such a system in the near future."

Content

Financial Insights Opinion
In This Report
Situation Overview
- Unresolved Standards Issues
- Progress Has Been Made
- Global Environments Are Different
- There Is Interest in Mobile, But Issues Are Unresolved
- Additional Factors
- Mobile Payments ? What Are They, and What Are They Good For?
- Figure: One Possible Implementation of NFC Contactless Mobile Payments
- Table: Announced Partnerships, Alliances, and Pilots
- Current Standards Being Used
- Table: Current Technical Standards for Cell Phone Banking
- Table: Current Standards for Banking Transactions
- An Attempted Integration Pilot
Future Outlook
- Will the Funding Dry Up?
- The Need for Return on Investment
Essential Guidance
- Actions for Financial Institutions
- Actions for Vendors
Learn More
- Related Research
- Synopsis