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M-Pesa and Vodafone: mobile payments case study

Publication Date December 2008
Publisher Ovum
Product Type Report
Pages 8
ISBN Number not applicable
Product Code OVM00670
Buy this product or for assistance call +44 20 7060 7474

Summary

In less than two years, Safaricom and its part-owner Vodafone have established M-Pesa as one of the most successful mobile payment services in emerging markets. This case study examines how M-Pesa works and why it is successful.

Content

  • Executive summary
    • In a nutshell
    • Ovum view
  • Analysis
    • Vodafone, Safaricom and M-Pesa in context
    • M-Pesa outlined
      • Typical M-Pesa transactions
    • Key success factors
      • Simplicity of proposition
      • Strong groupcountry operation collaboration
      • Effective distribution network
      • Strong relationship with financial regulator
      • Comprehensive security approach
    • Future outlook
  • List of Tables
    • Table 1: M-Pesa service fees
  • List of Figures
    • Figure 1: M-Pesa illustrated
Delivery Details

PDF:Delivered by email usually within 4 to 8 UK business hours.

PRINT/CD-ROM:Despatched within 1 to 2 working days.

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