Can you trust your vendor?

Publication Date	June 2009
Publisher	Ovum
Product Type	Report
Pages	7
ISBN Number	not applicable
Product Code	OVM00810

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Summary

The discovery of undocumented privileged accounts in telecommunications network routers has caused serious concerns. They call into question the reliability of the vendor and its products. The basis of trust between supplier and customer is undermined.

Content

EXECUTIVE SUMMARY
- In a nutshell
- The Ovum view
- Recommendations
- Networks opened up to malicious activity
- A serious flaw found in routers in carrier networks
- The need for trust between vendors and carriers/enterprises
- Routers are not the only potential vulnerability
- Related incidents
- The Athens Affair
- The Pentagon
- The Cuckoo's Egg
- The dangers
- The potential risks and their potential consequences
- What motives might vendors have for implanting undocumented accounts?
- The privileged relationship enjoyed by vendors
- What might happen next?
- Re-dressing the balance
- Restore trust between vendors and users
- Bolster the terms and conditions of vendor contracts
- Enhanced auditing procedures
- Legislative initiatives
- Possible technological help