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Analysis of the telematics value chain for private eCall

  • Publication Date:February 2010
  • Publisher:SBD
  • Product Type: Report
  • Pages:23

Analysis of the telematics value chain for private eCall

This report analyses the service value chain for private eCall, outlining who the key players are and how they are adapting their services to remain competitive.

  • 1. Executive Summary
    • 1.1 Introduction to the telematics research stream
    • 1.2 Introduction to this report
    • 1.3 Summary of conclusions
    • 1.4 Overview of value chain for private eCall
  • 2. Telematics Service Providers (TSPs)
    • 2.1 Introduction
    • 2.2 Role of TSPs
    • 2.3 Key players
    • 2.4 Evolving requirements
      • 2.4.1 The shift towards open architectures (NGTP)
      • 2.4.2 The shift towards in-house telematics infrastructure
    • 2.5 Future outlook
  • 3. Call Centre Operators (CCOs)
    • 3.1 Introduction
    • 3.2 Role of CCOs
    • 3.3 Key players
    • 3.4 Elvolving requirements
      • 3.4.1 Supporting multiple languages across Europe
      • 3.4.2 Balancing the need for local presence and centralised cost efficiencies
      • 3.4.3 Adapting to new PSAP requirements across Europe
    • 3.5 Future Outlook
  • 4. Mobile Network Operators
    • 4.1 Introduction
    • 4.2 Role of MNOs
    • 4.3 Key players
    • 4.4 Evolving requirements
      • 4.4.1 Roaming across Europe
      • 4.4.2 Availability of 2G networks
      • 4.4.3 SIM Chips
    • 4.5 Future outlook
  • List of Figures
    • Figure 1. Overview of value chain for private eCall
    • Figure 2. Roles of a TSP in managing private eCalls
    • Figure 3. Key TSPs within Europe and their partnerships with OEMs
    • Figure 4. The role of NGTP within private eCall
    • Figure 5. Roles of a CCO in managing private eCalls
    • Figure 6. Key CCOs within Europe and their partnerships with OEMs
    • Figure 7. Language support for eCall offered by vehicle manufacturers
    • Figure 8. Lanugages most commonly used in Europe (0%)
    • Figure 9. Benefits and drawbrakcs of local vs. centralised CCOs
    • Figure 10. Roles of a MNO in managing private eCalls
    • Figure 11. Key MNOs within Europe and their partnerships with OEMs
    • Figure 12. MNO strategies for refarming 2G networks to UMTS
    • Figure 13. Difference between current and future SIM chip solutions
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