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Global 2000 companies are looking to provide greater Mobility Support to their employees;

Industry Strategic Outlook

Publication Date August 2008
Publisher IE Market Research
Product Type Report
Pages 17
ISBN Number not applicable
Product Code IEM00540
Price

£330.00
approximately: $492 | €393

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Summary

IEMR's 2008 Global Enterprise Telecommunications Survey found that Global 2000 firms are increasingly looking to provide greater IT support capabilities to their increasingly global mobile workforces. The main driver behind this trend is primarily the growing demand from employees of Global 2000 companies for consistent IT desk support. Our Global Enterprise Telecommunications Survey also found that over 35% of the 500 CIOs and IT Heads at Global 2000 companies who responded would consider managed services as part of their toolbox to provide mobility support.

Content

Executive Summary

Global 2000 firms are looking to enhance their mobility support for employees
Mobility support is integrated into IT business planning
Ability to track and analyze patterns of international mobile voice and data usage is important priority
3G Cellular mobility services get traction but Wi-Fi access likely to see headwind
Managed Services for Mobility Support being considered by an equal number of Global 2000 companies

Strategy Recommendations

  • Managed Services and Telecom Expense and Inventory Management (TEIM) can simplify significant issues related to mobility support
  • Vendors need to keep mobility support in mind when selling their value propositions to Global 2000 enterprises
  • Integrate mobility support with network migration plans

Annex A: IEMR's Methodology

Charts:

Chart 1: 67% of respondents at Global 2000 companies feel pressure to support mobile devices
Chart 2: 75% of respondents at Global 2000 companies need to demonstrate cost efficiencies of mobility support
Chart 3: 35% of respondents at Global 2000 companies would consider managed services as part of their toolbox to provide mobility support

Tables:

Table 1: 55% of respondents at Global 2000 companies plan to implement solutions to track and analyze patterns of international mobile voice and data-roaming usage in the next two years
Table 2: 55% of Global 2000 companies support 3G cellular mobility services
Table A1: Sector breakdown of respondents
Table A2: Respondent's company size by employees
Table A3: Respondent's company size by sales
Table A4: Respondent's IT areas of responsibility
Table A5: Geographical location of respondent's company

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Product features / use
Scope Comprehensive Overview yes
Level Management Strategy yes
Data Detailed Market Forecasts yes
Profiles Introduces Relevant Companies yes
Features Contains SWOT Analysis yes
Extra Info Consumer Trends Highlighted yes

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