The guide to the VoIP market

Publication Date	June 2005
Publisher	iReach
Product Type	Report
Pages	40
ISBN Number	not applicable
Product Code	ICH00099

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Summary

This report tackles the VoIP phenomenon under a number of different headings. Firstly the nature of the VoIP market is described and analyzed in terms of volume and revenue value. It then takes the trends that are evident throughout the VoIP space in both residential and corporate sectors and examine their effects. The effect of VoIP on the PBX market is an issue that is not as straightforward as seems initially - this report shows data forecasting PBX and IP-PBX sales over the coming years. As with all developing technology practices, the future of VoIP will be judged on its usability and cost effectiveness, we look at VoIP down the road and chart its development as a working business entity. Much has also been made of the problems associated with VoIP - we break these down and investigate the story behind the hype.

This report address issues in both European & US contexts including..

What are the differences between these two markets in both enterprise and consumer VoIP?
What trends are evident in both sectors?
Examine the pros and cons of VoIP investment on every level.
What does the future hold for VoIP, both technically and from a business perspective?
All new technology practices face challenges, how is VoIP handling its teething problems?
Before VoIP, came the PBX, what is the effect of VoIP on the PBX market taking into account the emergence of IP-PBX?

Each section is concluded with a set of "key takeaways" highlighting the critical information previously discussed in a bullet point format.

Content

1 Executive Summary
2 Methodology
3 Key Market Trends
- 3.1 US Market
- 3.2 European market
- 3.3 Irish Market Trends
- 3.4 Facts & Figures (€ billions)
- 3.5 Key Takeaways
4 Voip Trends In The Enterprise Sector
- 4.2 Overview
  - 4.2.1 Rate of Enterprise VoIP Adoption on the increase
  - 4.2.2 Call centres undergoing VoIP transformation
  - 4.2.3 Consolidation
  - 4.2.4 VoIP Outsourcing
- 4.3 Key takeaways
5 Voip Trends In Residential Sector
- 5.2 Overview
  - 5.2.1 Drivers & Inhibitors of consumer VoIP growth
  - 5.2.2 Carrier Pre-Selection
  - 5.2.3 VoIP numbering
  - 5.2.4 European Market Trends
  - 5.2.5 US Consumer Bundles Preferences
- 5.3 Key takeaways
6 Voip And Pbx
- 6.2 Overview
  - 6.2.1 Worldwide Market
  - 6.2.2 The US PBX Market
  - 6.2.3 European PBX Market
- 6.3 Key Takeaways
7 Voip And Broadband
- 7.2 Overview
  - 7.2.1 European Residential Broadband Grew 81% In 2003
  - 7.2.2 Impressive Market Growth Continued In 2004
  - 7.2.3 Background
  - 7.2.4 Corporate USAge in Europe
  - 7.2.5 Residential/Consumer USAge in Europe
- 7.3 Key Takeaways
- 7.4 Recommendations
8 Challenges For Voip
- 8.2 Overview
  - 8.2.1 Cost Related issues
  - 8.2.2 Quality of service
  - 8.2.3 Uninterrupted coverage
  - 8.2.4 Technical issues
  - 8.2.5 Converged Networks & Performance issues
  - 8.2.6 Security
- 8.3 Key Takeaways
9 Future Of Voip
- 9.2 Overview
- 9.3 Technology Futures
  - 9.3.1 Wireless VoIP
  - 9.3.2 Role of SIP & technology development of VoIP
  - 9.3.3 Convergence and Integration
  - 9.3.4 Multimedia over IP (MoIP)
  - 9.3.5 Dual Mode Phones
  - 9.3.6 Potential future scenarios
  - 9.3.7 Telecom Vendor VoIP Issues
- 9.4 Key Takeaways