Hosted VoIP Services in Europe

This report examines the emergence of Hosted VoIP services throughout Europe and compares it voice over IP in order create a better understanding behind such growing trends. VoIP is one of the most talked about areas in the enterprise communications market this year which has compounded maturing technologies and business innovation to reveal enhanced business benefits.
Voice over IP allows the user to contact people all over the world via internet connections for a fraction of the price of regular phone calls. The main differences that exist between VoIP and hosted VoIP relate to the management of the services on offer. Our research reveals that European firms show a much higher willingness to outsource VoIP to external specialists than their U.S counterparts. The main reasons for this are inherent in the fragmented European telecoms landscape and the internal skills shortages throughout Europe.
We predict that most smart enterprises will opt for a gradual VoIP migration strategy that addresses key concerns around the business case, the possible use of hosted or managed offerings, organisational issues and security.
This report also identifies the differences and similarities that exist between Hosted VoIP and IP Centrex. These portray unique characteristics yet suffer from similar problems such as congestion.
To conclude, it is important that hosts for the European market acknowledge that large European firms are making slow progress in implementing IP communications applications. We site an array of reasons for this, all of which are critiqued throughout this report.

Why Buy this Report?

• It presents a detailed insight into forecasted trends in the Hosted VoIP market in Europe.
• It evaluates Hosted VoIP services with other leading IP Communications services on offer.
• It explores the drivers and inhibitors of Hosted VoIP