Key Trends in Enterprise VoIP 2008

IP Telephones and Mobile Unified Communications

Publication Date	December 2008
Publisher	IDC
Product Type	Report
Pages	16
ISBN Number	not applicable
Product Code	IDC06530

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Summary

This IDC study highlights the results of the fourth annual Enterprise VoIP Survey conducted by IDC in conjunction with InfoWorld magazine. Completed in May-June 2008, this was a Web-based survey of InfoWorld readers. This study focuses on the results from questions about IP telephones and mobile unified communications.

"Although this data was captured before the recent economic downturn, it still highlights key perspectives on mobile UC applications, as well as which IP phones and features are actually being used," states Nora Freedman, senior analyst, Unified Communications Infrastructure. "Vendors that take heed of this guidance should be able to mitigate the downward pressure on future sales opportunities."

Content

IDC Opinion
In This Study
- Methodology
- Table: Respondents by Vertical Industry
Situation Overview
Figure: Employees' Primary Work Phone by Phone Type
Figure: Employees' Primary Work Phone Type by Penetration Level
Figure: Employees with Company-Paid Mobile Phone and Service
Figure: Employees with Own Mobile Phone and Company-Paid Service
Figure: IP Phones Currently Used in Companies by Vendor
Future Outlook
Figure: Companies' IP Phone Purchase Plans in the Next 12 Months
Figure: Vendors Considered for Future IP Phone Purchase
Figure: Key Selection Criteria for IP Phones
- Mobile Unified Communications Results
- Figure: Preferred Provider Type for Single-Number Dial Solution
- Figure: Source of UC Initiatives
- Figure: Preferred Devices for UC Applications Access
Essential Guidance
Learn More
- Related Research
- Synopsis