Strategic Assessment of the North American Open-source Telephony Markets

Publication Date	July 2008
Publisher	Frost & Sullivan
Product Type	Report
Pages
ISBN Number	not applicable
Product Code	FRS00317

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Summary

This strategic analysis is part of Frost & Sullivans continued coverage of the North American enterprise telephony marketplace, with special focus on open-source IP telephony. For the purposes of this research, the telephony market comprises telephony systems or private branch exchanges (PBXs) built on open-source software and capable of supporting both IP and analog endpoints. The research also provides insight into the ecosystem needed to support the open-source telephony initiative. The study highlights key technology and market trends that are impacting the open-source telephony market. It provides profiles of selected market participants and an analysis of the competitive landscape.

Content

Open-source telephony - a serious contender in the north american market
- Market overview
  - Introduction
  - Definitions
  - State of telephony market lends itself to open-source adoption
  - Drivers of open-source telephony adoption
- Paths to market with open-source solutions
  - Introduction
  - Level 1 - open-source telephony software/projects lower barrier to entry
  - Level 2 - open-source distributions and user interfaces aid adoption
  - Level 3 – complete solutions and turn-key appliances
- Market and technology trends
  - Appliance-based solutions gather steam
  - Increasing international traction
  - Open-source telephony serves as a platform for creating innovative applications
- Open-source telephony user characteristics
  - Incumbent telecom equipment vendors and resellers
  - Customers of open-source telephony
- Challenges for future adoption and conclusions
  - Challenges for adoption
  - Conclusions