U.S. VoIP Equipment Survey

Primary Phone Usage by Vertical Industry and Company Size

Publication Date	November 2005
Publisher	IDC
Product Type	Survey
Pages	20
ISBN Number	not applicable
Product Code	IDC00642

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£2,410.00
approximately: $4,503 | €3,057

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Summary

This study examines data taken from IDC's telephony equipment survey to establish trends and help readers understand the key drivers behind phone adoption. The primary phone used by an individual can be prescribed by the attributes of his or her occupation/vertical industry, including the amount of mobility required in the immediate vicinity of the primary workspace, or if there is no primary workspace at all; the number of features required, such as call forwarding or voicemail; and integration into key back-office and even strategic applications, such as CRM and ERP systems. Moreover, the size of a company reveals the relative penetration of each technology based on the installed base of an incumbent technology.

Content

In This Study
- Methodology
Situation Overview
- Current Phone Usage
- Figure: U.S. Enterprise Primary Phone by Type, 2004
  - Adoption by Vertical Industry
    - Digital Desk Phones
    - Figure: U.S. Enterprise Primary Phone by Type and Vertical Industry, 2004
    - Cellular Phones
    - Digital Desk Phones with IP-Based PC Integration
    - IP Phones
    - Wireless LAN?Based Phones
  - Adoption by Company Size
  - Figure: U.S. Enterprise Primary Phone by Type and Company Size, 2004
    - <100 Employees
    - 100?499 Employees
    - 500?999 Employees
    - 1,000+ Employees
Future Outlook
- Future Phone Usage
- Figure: U.S. Enterprise Primary Phone by Type, 2004 and 2005
  - Planned Adoption in 2005 by Vertical Industry
  - Figure: U.S. Enterprise Primary Phone by Type and Vertical Industry, 2005
    - Digital Desk Phones
    - Digital Desk Phones with IP-Based PC Integration
    - IP Phones
    - Wireless LAN?Based Phones
    - Cellular Phones
  - Planned Adoption in 2005 by Company Size
    - <100 Employees
    - Figure: U.S. Enterprise Primary Phone by Type and Company Size, 2005
    - 100?499 Employees
    - 500?999 Employees
    - 1,000+ Employees
Essential Guidance
Learn More
- Related Research
- Definitions
  - IP PBX System
  - IP PBX Line
  - IP Telephones
  - IP Trunking
  - Private Branch Exchange
  - Voice over WLAN
  - Vertical Markets
  - Table: U.S. SIC Codes for the 16 Vertical Markets Covered by the IDC Vertical Industry Group
  - Table: Brief Description of Vertical Markets
- Synopsis