Western Europe Hosted VoIP Services

Forecast, 2006 - 2011

Publication Date	January 2007
Publisher	IDC
Product Type	Report
Pages	19
ISBN Number	not applicable
Product Code	IDC05110

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Summary

"As traditional fixed-voice connections continue to decline, business VoIP services are primed for mainstream adoption," said Julie Wall, research analyst, European VoIP Services. "VoIP is gaining accelerated business acceptance because it provides measurable cost savings, simplifies the delivery and management of communications, and facilitates convergence for more flexible business practices. Service providers offering hosted VoIP services to enterprises have the potential opportunity to transform the business voice market."

Operators are turning to VoIP services in an effort to offset their declining fixed-voice revenues. Many European service providers are now offering hosted VoIP services, but the number of customers using these services is still a small percentage of the overall VoIP services market.

Hosted IP voice services are an alternative to premises-based business telephone systems. These services are fundamentally different from PBXs because capital expenditure is avoided, maintenance contracts are unnecessary, and management is fully outsourced to a secure, central location. These hosted and managed VoIP services offer a number of advantages to the fragmented and complex European telecom environment.

Content

IDC Opinion
In This Study
- Methodology
Situation Overview
Figure: Use of Hosted IP Voice Connectivity Services
Figure: Reasons for Outsourcing Convergence Development
Future Outlook
- Forecast and Assumptions
  - Forecast Scope
    - Target Market
    - Service Availability
    - Hosted IP Voice Services Versus Customer Premises Equipment
    - Price and Package Assumptions
    - Growth in Broadband
    - Technology Advances That Improve Real-Time Application Quality Over IP Networks
    - Increased Competition
    - Favorable Regulatory Environment
    - Security Initiatives
    - Support for Organizational VoIP Readiness Planning
    - Table: Exchange Rates by Country, 2006 (Against U.S. Dollar)
    - Table: Key Forecast Assumptions for the European Hosted VoIP Services Forecast, 2006-2011
    - Table: Western Europe Hosted IP PBX Connections, MoU, Revenues, 2006-2011
    - Table: Western Europe IP Centrex Connections, MoU, Revenues, 2006-2011
    - Table: Western Europe Hosted VoIP Connections by Company Size 2006-2011 (000)
    - Table: Western Europe Hosted VoIP Off-Net MoU by Company Size 2006-2011 (M)
    - Table: Western Europe Hosted VoIP Call Control Revenue by Company Size, 2006-2011 ($M)
    - Table: Western Europe Hosted VoIP Connections by Country, 2006-2011 (000)
    - Table: Western Europe Hosted VoIP Off-Net MoU by Country, 2006-2011 (M)
    - Table: Western Europe Hosted VoIP Call Control Revenue by Country, 2006-2011 ($M)
- Market Context
- Figure: Western Europe Hosted VoIP Connections (000), Previous Versus Updated Forecasts
- Table: Western Europe Hosted VoIP Connections, Previous Versus Updated Forecast
- Figure: Western Europe Hosted VoIP Minutes of Use, Previous Versus Updated Forecast
- Table: Western Europe Hosted VoIP Minutes of Use; Previous Versus Updated Forecast
- Figure: Western Europe Hosted VoIP Revenues, Previous Versus Updated Forecast ($M)
- Table: Western Europe Hosted VoIP Revenues, Previous Versus Updated Forecast
Essential Guidance
Learn More
- Definitions
- Related Research
- Synopsis