FedEx Corporation-IT Sales Opportunities-2009

Publication Date	April 2009
Publisher	Infiniti Research
Product Type	Report
Pages	33
ISBN Number	not applicable
Product Code	INF00557

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Summary

FedEx Corporation (FedEx) is Tennessee (US) based logistics Service Company engaged in providing transportation, supply chain, business services, and e-commerce services worldwide. The company's operations are divided into four principal business segments. 'FedEx Express' provides global shipping services for delivery of parcels and freight. 'FedEx Ground' provides small package shipping service to residential and business customers in US, Canada, and Puerto Rico. 'FedEx Freight' is involved in providing Long Haul Less Than Truckload (LTL) freight services nationally and internationally. 'FedEx Services' provides information technology, sales & marketing, and customer support services for its transportation business worldwide. The company's other business units are FedEx Office, FedEx Trade Networks, and FedEx Custom Critical.

Industry trends & drivers have a direct or indirect effect on the IT spending of all companies operating within the industry. For example - growth in demand for data services might influence companies to upgrade their networks to support faster data transfer. Thus, we can conclude that the industry spending on any particular IT product or service is an important indicator of the criticality of that product or service for the industry. Based on the IT spending information available in 'TechNavio', we have computed a 'criticality score' for various IT products and services, for the transportation industry.

Various company level developments & events are important indicators of selling opportunities and drive the sales of IT products and services. For example - an acquisition might result in opportunities for IT migration and integration services. By tracking these sales drivers (using 'TechNavio'), we have arrived at a demand score for each product and service.

Using 'criticality scores' and 'demand scores' for various IT products and services, we have constructed the 'IT Sales Opportunity Map' for hardware, software, services, & communications categories. These maps have been divided into four zones representing Level I, Level II, and Level III opportunity areas.

Level I opportunity areas have the highest scores and hence, there is a high probability that FedEx will buy these products and services. Level II opportunity areas have lower scores and hence, lower probability to sell. Level III opportunities have the lowest scores and hence, unlikely to sell.

The report is meant for IT vendors and intends to help them identify selling opportunities within the company. Further, the identified sales drivers can be used to penetrate these accounts or increase current share of the customer's wallet. Also, the report lists key IT spending decision makers, which will enables salesperson to directly contact the key executives within the company.

TechNavio Insights is a set of reports based on TechNavio - a market intelligence platform for the IT industry. It builds on the intelligence available within TechNavio, and leverages on the custom research experience of the 'Technology Navigators'. TechNavio is built on years of experience of Infiniti Research in deep dive custom research and consulting for over 30 Fortune 500 companies and numerous large and mid-sized companies.

Content

1. Company Overview
- 1.1 Business Overview
- 1.2 Key Figures
- 1.3 Corporate Headquarters
2. IT Spending and Deployments
3. IT Sales Opportunities
- 3.1 IT Sales Opportunities - Software
- 3.2 IT Sales Opportunities - Hardware
- 3.3 IT Sales Opportunities - Services
4. Sales Drivers
- 4.1 Business Risk Management
- 4.2 Catering to Increasing E-commerce Business
- 4.3 Compliance with the U.S. Customs and Border Protection Customs and Trade Partnership against Terrorism (C-TPAT) Program
- 4.4 Currency & Forex Management
- 4.5 Cutting Costs & Gaining Efficiency from the Back-Office
- 4.6 Facilities, Capacity & Coverage expansion
- 4.7 Gaining Efficiencies in Transportation Asset Management
- 4.8 Helping Clients with Environment Friendly Practices
- 4.9 Increase Employee Productivity
- 4.10 Wireless Fleet Management
5. Conclusion
- Appendix A: Key IT Spending Decision Makers
- U.S.A.
- Belgium
- Appendix B: Definitions
- B.1 Software
- B.2 Hardware
- B.3 Services
- Appendix C: Methodology
- C.1 Evaluating Criticality Score
- C.2 Evaluating Demand Score
- Other Reports in This Series
List of Exhibits
- Exhibit 2.1: IT Deployment Details
- Exhibit 3.1: Software Sales Opportunities Map
- Exhibit 3.2: Opportunities and Related Sales Drivers for Software
- Exhibit 3.3: Hardware Sales Opportunities Map
- Exhibit 3.4: Opportunities and Related Sales Drivers for Hardware
- Exhibit 3.5: IT Services Sales Opportunities Map
- Exhibit 3.6: Opportunities and Related Sales Drivers for IT Services
- Exhibit C1: Calculations for Estimating Criticality Score
- Exhibit C2: Criticality Scores for Various Software Applications
- Exhibit C3: Criticality Scores for Various Hardware Products
- Exhibit C4: Criticality Scores for Various IT Services
- Exhibit C5: Calculations for Estimating Demand Score