SMEs in Malaysia: leading in mobility

Publication Date	October 2007
Publisher	Ovum
Product Type	Report
Pages	13
ISBN Number	not applicable
Product Code	OVM00418

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Summary

Malaysian SMEs are more mobile, and more ready to adopt mobility solutions, than their counterparts in other countries, but they trust their mobile operators less. This suggests that the higher the mobility requirements of SMEs, the larger tends to be the gap between SMEs' expectations and the quality of services provided by their mobile operators.

Content

Ovum view
Analysis
Higher mobility of employees
Mobility - a growing part of SME telecoms spend
Great potential for mobility applications
Mobility driven by technology
Sourcing trends
About our survey
Table of figures
- Figure 1 Share of employee work time spent in each mobility scenario
- Figure 2 Percentage of employees with company-provided wireless devices
- Figure 3 Telecommunications services: share of annual spend by SMEs
- Figure 4 How SMEs expect their annual telecoms spend to change in two years
- Figure 5 Biggest problems that SMEs face in telecommunications
- Figure 6 Use of mobile data applications
- Figure 7 Percentage of employees with a company-provided device
- Figure 8 Use of mobility technologies
- Figure 9 Percentage of most trusted advisors in telecommunications/IT
- Figure 10 What SMEs buy from telecoms providers
- Figure 11 Malaysian sample for our SME survey