About 200 reports

  • IT SERVICES IN THE UNITED KINGDOM
  • DRIVERS OF SUPPLIER POWER IN THE IT SERVICES INDUSTRY IN THE UNITED KINGDOM, 2018

INDUSTRY OUTLOOK GROUP OF EIGHT (G##) IT SERVICES TABLE ##: G## IT SERVICES INDUSTRY, REVENUE($M), 2014-## FIGURE ##: G## IT SERVICES INDUSTRY, REVENUE($M), 2014-## The Group of Eight (G##) comprises eight of the fastest growing indus

  • ICT
  • Southern Africa
  • United Kingdom
  • Market Size
  • Atos SE
  • South Africa IT services industry value: $ million, 2014-18
  • Factors influencing the likelihood of new entrants in the IT services industry in South Africa, 2018

INDUSTRY OUTLOOK TOP ## EMERGING COUNTRIES IT SERVICES Table ##: Top ## emerging countries it services industry, revenue ($m), 2014-## Figure ##: Top ## emerging countries it services industry, revenue ($m), 2014-## The top ## emerging countries compri

  • ICT
  • Latin America
  • Southern Africa
  • United Kingdom
  • Market Size
  • SHOWS THE IT SERVICES FORECAST BY PRIMARY MARKET (PROJECT SERVICES, OUTSOURCING, AND SUPPORT SERVICES) AND BY FOUNDATION.
  • MARKET FORECAST

TABLE ## Western Europe IT Services Spending Forecast by Primary Market, 2017-2022 ($M) MARKET FORECAST THE NEW FORECAST FOR IT SERVICES EXPECTS A CAGR OF ##. ##% FOR 2017-2022.

  • ICT
  • IT Services
  • Europe
  • United Kingdom
  • Forecast

MARKET NOTE Neil Ward-Dutton EXECUTIVE SNAPSHOT FIGURE ## STACKSTATE APPLIES AI ACROSS FOUR DIMENSIONS TO DRIVE IT SERVICE DELIVERY OUTCOMES EXECUTIVE SNAPSHOT: STACKSTATE APPLIES AI ACROSS FOUR DIMENSIONS TO DRIVE IT SERVICE DELIVERY OUTCOMES Source: IDC,

  • Advanced IT
  • Artificial Intelligence
  • ICT
  • United Kingdom
  • World

Table ## shows the IT outsourcing revenue in Western Europe by service provider in 2016 and 2017 and by growth rates.

  • ICT
  • United Kingdom
  • Western Europe
  • Market Shares
  • Fujitsu Group
  • PERCENTAGE OF RESPONDENTS PURCHASING ICT SERVICES FROM AT&T COMPARED TO AVERAGE FOR ALL PROVIDERS
  • PERCENTAGE OF SMES USING SECURITY SOLUTIONS BY COUNTRY AND PROVIDER

FIGURE ##: PERCENTAGE OF SMES USING ICT SERVICES BY SERVICE TYPE AND PROVIDER This report provides the penetration rates of and interest in ICT services across several countries.

  • ICT
  • Southern Africa
  • United Kingdom
  • M&A
  • Market Shares
  • MAJOR ICT CONTRACTS
  • Total IT spend by channel, 2018

INVESTOR, PARTNER, AND ACQUISITION NETWORK MAP Product Operations Customer Care Partnerships Investments Acquisitions ESTIMATED ICT BUDGET FOR 2018 (##/ ##) Total ICT spend by function, 2018 GlobalData estimates Centrica' s annual ICT spend at $## million f

  • Application
  • ICT
  • United Kingdom
  • Centrica plc
  • Fujitsu Group
  • DESKTOP SERVICES & USER SUPPORT IS DOMINATING THE THIRD-PARTY IT SERVICES EXPENDITURE AMONG THE UK ENTERPRISES
  • THE UK ENTERPRISES FOCUS ON CYBER SECURITY SOLUTIONS ALONG WITH INVESTING IN VARIOUS OTHER DISRUPTIVE TECHNOLOGIES

ICT Services - includes spending on third party ICT services (e. g., application development services and infrastructure services).

  • Cloud Computing
  • ICT
  • United Kingdom
  • Demand
  • Forecast
  • IT Services
  • shows the growth rates of the primary market segments in both business and IT services,

TABLE ## SHOWS THE HIGH-LEVEL FORECAST FOR BUSINESS AND IT SERVICES.

  • ICT
  • IT Services
  • United Kingdom
  • Demand
  • Forecast
  • IT spending - Internal, Hardware & Software

GlobalData estimates the budget for IT services to be US$## million in 2017.

  • ICT
  • Southern Africa
  • United Kingdom
  • EDF Group
  • Electricite de France S.A.

This can involve outsourcing, IT services, communication services, and workplace services.

  • Computer Hardware
  • ICT
  • Multifunction Printer
  • United Kingdom
  • Demand
  • ESTIMATED IT BUDGET FOR 2017
  • ESTIMATED IT BUDGET FOR 2018

GlobalData also estimates that about US$## million of its IT budget would be allocated to IT services.

  • ICT
  • Northern Europe
  • United Kingdom
  • Demand
  • Dixons Carphone plc
  • Estimated ICT budget share across the segment
  • Estimated IT Budget for 2018

Company Positioning ##.

  • ICT
  • Southern Africa
  • United Kingdom
  • Associated British Foods plc
  • Primark Stores Ltd
  • Hardware
  • MAJOR ICT CONTRACTS

Total ICT spend by function, 2018 Total IT spend by channel, 2018 ##. ##% ##. ##% ##. ##% ##. ##% ##. ##% ##. ##% ##. ##% Internal development and maintenance Technology (product) vendors Telcos Local resellers of technology products ICT services providers / consulting firm

  • ICT
  • United Kingdom
  • SURVEY METHODOLOGY AND SAMPLE SIZES

IT COVERS: THE TYPES OF MANAGED IT SERVICES PROVIDED BY MSPS THE TYPES OF CLOUD SERVICES PROVIDED BY MSPS THE TYPES OF SAAS SOLUTIONS PROVIDED BY MSPS. ##.

  • Cloud Computing
  • ICT
  • Southern Africa
  • United Kingdom
  • Market Size
  • APPLICATION SERVICES ARE DOMINATING THIRD-PARTY IT SERVICES EXPENDITURE AMONG UK ENTERPRISES
  • BURGEONING CYBERCRIMES AND MALWARE ATTACKS ARE COMPELLING UK ENTERPRISES TO TIGHTEN THEIR SECURITY MEASURES AND STRENGTHEN THEIR IT INFRASTRUCTURE IN 2017

Services - includes expenditure on third party IT services, e. g., application services, business process outsourcing services & infrastructure services.

  • Cloud Computing
  • ICT
  • United Kingdom
  • Demand
  • Microsoft Corporation
  • MAJOR ICT CONTRACTS
  • Total IT spend by channel, 2018

IT PROVIDES RETAIL BANKING AND INSURANCE SERVICES THROUGH TESCO BANK IN THE UK.

  • Application
  • ICT
  • United Kingdom
  • Steria SA
  • Tesco PLC
  • ESTIMATED IT BUDGET FOR 2018
  • GEOGRAPHICAL FOOTPRINT

IT Spending & Innovation ESTIMATED IT BUDGET FOR 2018 Global overview By segment (for external ICT budget) 2018 (US$m) ## ## ## ## ## ## By segment (for external ICT budget) 2018 (US$m) ## ## ## Total spend Internal development & maintenance Total external sp

  • Healthcare
  • ICT
  • United Kingdom
  • United States
  • Demand
  • Operators should consider bolstering contracts by offering IT services at highly-competitive rates to avoid churn and improve satisfaction.
  • Key recommendations

Levels of satisfaction with mobile services are generally poor among large enterprises, with an average NPS of ##.

  • ICT
  • Mobile Services
  • Southern Africa
  • United Kingdom
  • United States

Other services include training services; messaging services, primarily the transmission of electronic text messages from one mobile phone provider to another; and payment services in connection with its travel and expense management offerings.

  • ICT
  • United Kingdom
  • Market Size
  • Alphabet Inc.
  • Dassault Systemes SA
  • IT Services
  • SHOWS THE IT SERVICES FORECAST BY PRIMARY MARKET AND FOUNDATION MARKETS.

Western Europe Business and IT Services Revenue Forecast by Primary Market and Foundation, 2015-2020 ($M) TABLE ## TABLE ## Western Europe Business and IT Services Revenue Forecast by Primary Market and Foundation, 2015-2020 ($M) Note: The forecast

  • ICT
  • IT Services
  • Europe
  • United Kingdom
  • Forecast
  • FIXED-VOICE REVENUE BY CALL TYPE - 2011 - 2018
  • AVERAGE FIXED-VOICE REVENUE PER MONTH BY CALL TYPE - 2011 - 2016

Colt Group in 2014 was reorganised into four business lines: network services, IT services, data centre services and voice services.

  • ICT
  • United Kingdom
  • Carphone Warehouse Group plc
  • TalkTalk Telecom Group PLC
  • Virgin Media
  • ESTIMATED IT BUDGET FOR 2018
  • KEY PERFORMANCE INDICATORS

Amadeus IT Group and British Airways have come together in order to pilot One Order standard of IATA.

  • ICT
  • Southern Africa
  • United Kingdom
  • Demand
  • British Airways Plc
  • Applications
  • Applications

In 2014 the Amazon Family feature was introduced in France, which includes a one-day free delivery service.

  • Application
  • ICT
  • United Kingdom
  • Market Segment
  • Amazon.com, Inc.
  • United Kingdom IT services industry value: $ billion, 2014-18
  • United Kingdom IT services industry value forecast: $ billion, 2018-23

MARKET DATA MARKET VALUE Table ##: United Kingdom IT services industry value: $ billion, 2014-## Figure ##: United Kingdom IT services industry value: $ billion, 2014-## MARKET SEGMENTATION CATEGORY SEGMENTATION Infrastructure services is

  • ICT
  • Southern Africa
  • United Kingdom
  • Market Size
  • Atos SE

Vodafone believes that the SME market presents a great deal of opportunity to sell mobile plans in combination with IT services add-ons and fixed-line services.

  • Advanced IT
  • ICT
  • Internet Of Things
  • United Kingdom
  • Vodafone Group
  • BT GROUP PLC: KEY FACTS

The segment provides corporate customers with one-stop information and communications technology (ICT) solutions centered on its TELEHOUSE data centers.

  • ICT
  • Southern Africa
  • United Kingdom
  • Altice Group
  • BCE Inc.
  • 8.1.2. Key Facts
  • 8. Company Profiles

MARKET RIVALRY ##.

  • ICT
  • Southern Africa
  • United Kingdom
  • Hutchison Whampoa Limited
  • Telefónica, S.A.
  • UK -ICTSPEND PREDICTIONS (IN US$ MILLION)
  • 11 Appendix

SERVICES - INCLUDES SPENDING ON THIRD PARTY IT SERVICES E. G.

  • ICT
  • North America
  • Southern Africa
  • United Kingdom
  • Wal-Mart Stores, Inc.
  • DRIVERS OF DEGREE OF RIVALRY IN THE IT HARDWARE MARKET IN THE UNITED KINGDOM, 2017
  • FIVE FORCES ANALYSIS

INDUSTRY OUTLOOK GROUP OF EIGHT (G##) IT HARDWARE TABLE ##: G## IT HARDWARE INDUSTRY, REVENUE($M), 2013-## FIGURE ##: G## IT HARDWARE INDUSTRY, REVENUE($M), 2013-## The Group of Eight (G##) comprises eight of the fastest growing industrial nations in the world:

  • Computer
  • ICT
  • IT Hardware
  • North America
  • United Kingdom