4 reports

  • Selected examples of new digital banking services, and the lessons that operators can derive from them
  • Changing industry trends have created new opportunities along with increased competition for digital banking services

"Operators that are committed to being leaders in mobile financial services need to invest heavily in developing a defensible position against incumbent retail banks." Operators such as Orange, Telefónica and Telenor have launched banking initiatives in key countries because they believe there is an opportunity to capture market...

  • Online Banking
  • United Kingdom
  • Fidor Bank AG
  • Telefónica, S.A.
  • Telenor Group
  • Security fears are the main reason for not using online banking

Summary Mass affluent populations around the world are growing in size, making them an increasingly important segment for financial providers. These consumers possess more financial products than average, maintain higher levels of savings and investments, and are more likely to use added-value services. This makes them an attractive...

  • Application
  • Online Banking
  • Retail Banking
  • United Kingdom
  • Demand

Thomas considers general insurance to be one of the few areas of finance that is currently underserved.

  • E-Trading
  • Insurance
  • Online Banking
  • United Kingdom
  • Demand

Utiba, founded in 2001, was one of the early movers in mobile financial services space.

  • Mobile Banking
  • Online Banking
  • United Kingdom
  • Company
  • Amdocs Limited