3 reports

  • Selected examples of new digital banking services, and the lessons that operators can derive from them
  • Changing industry trends have created new opportunities along with increased competition for digital banking services

Figure ##: Selected examples of new digital banking services, and the lessons that operators can derive from them Appendix: Emerging digital challenger banks, key lessons for operators Notes ##.

  • Online Banking
  • United Kingdom
  • Fidor Bank AG
  • Telefónica, S.A.
  • Telenor Group
  • Security fears are the main reason for not using online banking

REASON FOR NON-USE Security fears are the main reason for not using online banking Survey results suggest security concerns and forgetting login details are key reasons for non-use of online banking, although preference for other channels is the primary motivation.

  • Application
  • Online Banking
  • Retail Banking
  • United Kingdom
  • Demand

Utiba, founded in 2001, was one of the early movers in mobile financial services space.

  • Mobile Banking
  • Online Banking
  • United Kingdom
  • Company
  • Amdocs Limited