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These forecasts include spending on ICT outsourcing and ICT elements of some outsourced business processes.
However, using outsourcing or consulting companies can result in a loss of internal business process knowhow, and consequently result in dependency on the service providers.
Services - includes expenditure on third party IT services, e. g. application services, business process outsourcing services & infrastructure services.
Strategic outsourcing services include the delivery of comprehensive IT outsourcing services focused on clients' enterprise IT infrastructure environments.
Ementor acquired Capnova' s project business; and sold its outsourcing business in Norway and Denmark to ErgoGroup in 2005.