8 reports

  • Introduction

Sub-Saharan Africa ICT Key Market Developments Update, November 2018 Mark Walker Derrick Chikanga EXECUTIVE SNAPSHOT Arnold Ponela Oluwole Babatope Mervin Miemoukanda Executive Snapshot: Sub-Saharan Africa ICT Key Market Developments FIGURE ## MARKET NOTE Source: IDC, 2018

  • ICT
  • Sub-Saharan Africa
  • MTN Group
  • Telkom SA
  • Vodacom Group
  • RECENT AND UPCOMING MARKET STRUCTURE CHANGES IN SUB-SAHARAN AFRICA
  • CONTENTS

Operator ## Operator ## Country Year Market Tigo (Millicom) Econet Chad, Rwanda and Tanzania Future (not confirmed) Mobile Airtel Kenya, Rwanda and Tanzania Future (not confirmed) Mobile Tigo (Millicom) Airtel Rwanda 2018 Mobile Tigo (Millicom) Airtel Ghana 2017 Mobile Tigo (Millicom) Local c

  • ICT
  • Sub-Saharan Africa
  • Demand
  • Market Size
  • Millicom International Cellular S.A.
  • Data Center Investments in Sub-Saharan Africa
  • DATA CENTER TIER CLASSIFICATION

This would allow telcos to position themselves as a one-stop shop for enterprise ICT services.

  • Data Center
  • ICT
  • South Africa
  • Sub-Saharan Africa
  • Bharti Airtel Limited
  • Sub-Saharan Africa's regulatory initiatives at a glance

Governments are often heavily reliant on tax from the ICT sector.

  • ICT
  • Sub-Saharan Africa
  • Demand
  • Forecast
  • Market Size
  • AVERAGE CUSTOMER SATISFACTION SCORES FOR DIFFERENT ELEMENTS OF THE MOBILE SERVICE, BY COUNTRY, SSA, 2018
  • Variation from average NPS and churn levels for

IT IS PROBABLY MORE POPULAR THAN APPS FROM OTHER OPERATORS AS A RESULT.

  • ICT
  • Mobile Services
  • Sub-Saharan Africa
  • Consumer Insights
  • Demand

The IT services market includes activities such as IT planning, implementation, operations, maintenance and support, and IT education and training.

  • ICT
  • IT Services
  • Africa
  • Sub-Saharan Africa
  • Market Size

IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy.

  • ICT
  • Kenya
  • Sub-Saharan Africa
  • Bharti Airtel Limited
  • Safaricom Limited
  • About this report

MARKETING EXECUTIVES AT VENDORS OF COMMUNICATION SERVICES EQUIPMENT AND SOFTWARE, AS IT WILL HELP THEM UNDERSTAND THE NEEDS OF THEIR OPERATOR CUSTOMERS AND SIZE THE ADDRESSABLE MARKET FOR THEIR PRODUCTS. ## The term ' over-the-top' is used throughout this report to refer to

  • ICT
  • Mobile Messaging Services
  • Sub-Saharan Africa
  • Demand
  • Forecast