This IDC study provides a forecast of IT services market spending in the United Arab Emirates for the 2014-2018 period. The report also includes commentary on market drivers and forecast assumptions. The study answers the following questions:
- What are IDC's predictions for spending on IT services in the UAE? What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market during the forecast period?
- What do end users in the UAE market say about their concerns and preferences regarding IT services procurement?
- What are the latest trends in IT services delivery in the UAE (e.g., managed services, cloud, and IT security)?
"The year 2014 was a good one for the UAE IT services market. Deals and traction increased in all IT services, except IS outsourcing services. The country's IT services market will continue to grow in the coming years. However, a further decrease in oil prices could have a strong negative impact on growth rates during the forecast period. In the coming years, the market will see the transformation of an increased number of second-tier IT services providers or channel partners enhancing their IT services portfolios. This will primarily be the result of market forces and changing dynamics of the reselling business. Margins in the hardware and software spaces are shrinking, and medium-sized players will either transform or self-destruct. Additionally, services providers with the ability to solve the business problem along with the IT issue will have a competitive edge and better visibility among decision makers." -- Research Manager Saurabh Verma, IT Services, IDC Middle East, Africa, and Turkey