European Enterprise Services Survey, 2014: Datacenter Outsourcing Strategies

  • Jun 2014
  • By IDC
  • 17 pages

European Enterprise Services Survey, 2014: Datacenter Outsourcing Strategies

  • Jun 2014
  • By IDC
  • 17 pages

"There are a lot of opportunities for outsourcing providers," said Mette Ahorlu, research director, IDC European Services. "But competition is increasing as there are big changes in the market. More cost-efficient technologies and low-cost resources create expectations of both innovation and cost reduction. Loyalty among customers is going down, we see vendor switch rates increasing, and we recommend that vendors provide good quality of service as well as engage in conversations about innovation with their clients to ensure their renewals."

Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Datacenter Outsourcing: The Current State of Play in Europe

Status of Organizations Intending to Outsource or Already Outsourcing their Datacenters

Cloud-Related Outsourcing Expenditure

Procurement Preference for Managed Cloud Services

Future Outlook

Performance Ratings of IT Outsourcing Contracts

Motivations for Changing Outsourcing Partners

Outsourcing Benefits

Essential Guidance

Learn More

Related Research

Appendix

Sample Details

Synopsis

Table: Cloud-Related Outsourcing Expenditure, 2014 (%)

Table: Cloud-Related Outsourcing Expenditure in Five Years (%)

Table: Procurement Preference for Managed Cloud Services (%)

Table: Performance Ratings of Datacenter Outsourcing Contracts

Figure: Approach to Managing Datacenter Environments

Figure: Outsourcing Status of Organizations: Currently Outsourcing Datacenters

Figure: Outsourcing Status of Organizations: Planning to Outsource Datacenters for the First Time

Figure: Performance Ratings of Datacenter Outsourcing Contracts

Figure: Motivations for Switching IT Outsourcing Vendors

Figure: Outsourcing Benefits

Figure: European Enterprise Services Survey, 2014 (By Country)

Figure: European Enterprise Services Survey, 2014 (By Organization Size)

Figure: European Enterprise Services Survey, 2014 (By Industry)