EMC%s MyService360: Enhancing the Customer Experience Through Tools and Automation

EMC%s MyService360: Enhancing the Customer Experience Through Tools and Automation

  • May 2016 •
  • 3 pages •
  • Report ID: 3823520 •
  • Format: PDF
This IDC Flash looks at the benefits of connected technologies and the tools and automation that allow for real-time views into the health and support of critical systems. EMC Corp. has updated its offerings to include just such a platform: MyService360 -- a cloud-based dashboard that allows IT staff to gain a deeper perspective into the devices that run their mission-critical workloads and helps prevent issues before they start.