Cognitive Collaboration: Augmenting the Way We Work

Cognitive Collaboration: Augmenting the Way We Work

  • July 2016 •
  • 6 pages •
  • Report ID: 3988796 •
  • Format: PDF
This IDC Insight discusses some of the operational requirements as IBM and Cisco look to optimize the work of employees as well as how that impacts customers, partners, and suppliers. The impetus for this Insight was the strategic partnership announcement by IBM and Cisco on June 30, 2016, to deliver and cross-sell a combination of collaboration products. There are some broader implications of the current market environment that are worthy of discussion, including the embedding of artificial intelligence functionality into enterprise applications, including collaboration and communication offerings.